eKourier Oct 2018

FEATURE Recognition By Peers Is An Honour ‘ ‘ Congratulations to all the Freedom Certifi- cate and Award recipi- ents for this year... tion to one of your peers who has added significate value or greatly exceeded expectation within the business. need to nominate. Congratulations to all the Freedom Certificate and Freedom Award recipi- ents for this year. I would like to make special note to the Rookie Award presented to Maria Garcia from Warrawong. The Rookie Award is the recognition of a new Team Member to the business, who displays or makes a significant contribution, which is well beyond what we would expect, for the time they have been with us. The nomination this year for Maria was outstanding – she started her first day working after Hub Training at a brand new site on her own, when her Manager suffered an unexpected medical event.

It was interesting on the Achieve- ment night to be approached by Team Members regretting not taking advantage of the K-Memo request for nominations. Perhaps making mention of this in the Kourier plants the seed to prevent any more ‘if only’ moments as the success of these Awards is purely in Team Members hands. Nominations come from Team Members, it is not a business decision. So if you want to give some personal recognition next year to another Team Member – you

A t times customers request internal unit walls to be taken down. Our aim is always to rent the spaces as is and removing walls is a last resort after careful consideration. Traditionally, if walls were removed they were stored at our cost and often lost over time. Some centres are applying a new thinking on securing these walls, they are carefully and safely attaching them to internal walls of the unit. This allows for the walls to remain in the unit, eliminates the need for storage and the walls can be reassembled after the customer vacates. Discuss this with your Operations Manager if you want to explore this option for securing walls at your centre. HOT TIPS It is challenging enough starting at a centre, let alone without a Manager at a brand new one! Maria took it in her stride and not only opened the site, she ensured the new Warrawong site was successful. Andrew Kirkham NZ Operations Manager

I was privileged this year to be able to present the Freedom Awards at the Achievement Dinner. Both the Freedom Certificate and Freedom Awards are your way to give recogni- L to R: Andrew Kirkam (NZ Operations Manager), Maria Garcia (Warrawong Manager) and Sam Kennard

Thank you Anonymous for a raving review spotted on SEEK

13 Kennards Kourier Oct 2018

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