The Retailer Winter_2017/18

this issue

03 News from the BRC Brexit countdown is on to win a fair deal for shoppers // Helen Dickinson, BRC

26

BRICKS ANDMORTAR ARE BACK EN VOGUE // Stephen Proudley, Lambert Smith Hampton

28

Howto Survive and Thrive in the Retail Jungle // Kareena Uttamchandani, Medallia

06 MORE INSIGHT FROM THE BRC-KPMG RETAIL SALES MONITOR

06 The BRC-Nielsen Shop Price Index for December 2017

30 Retail insight shows consumers favour a multi-channel approach to shopping // Frank Woods, NFU Mutual 32 Uncertain domestic trading conditions is just one of the factors incentivising British retail firms to explore new opportunities overseas // Sukhjeeven Nat, Santander Corporate & Commercial

07

SRC’S LOOK AHEAD FOR 2018 // David Lonsdale

10

Harassment: #metoo // PAUL GILLEN, Pinsent Masons LLP

12 Part-time jobs for retail managers can work – we’ve proved it // Amy Butterworth, TIMEWISE

34 Growing e-commerce while meeting international environmental legislation // Becky Thomas, Valpak

14

Time’s ticking: Do you risk losing your apprenticeship return on investment? // Linzi JohnstoN, People 1st

36 Retail Services Directory

16 Online fulfilment and satisfying consumer demands // Neil Mason, Mintel

18 Move over Millennials – are retailers ready for Gen Z? // Georgia Leybourne, Manhattan Associates

20 Next generation retail: The rise of the omni-platform // Matt Clark, KPMG Boxwood

22

Trend Watch: Food Hall Fever Hits Europe // Dr Yvonne Court, Cushman & Wakefield

24 Nothing last forever – contract termination // MOYA cLiffORD, HILL DICKINSON

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