Control Catalog

Drives Warranty Coverage and Technical Support

Section 15

Warranty Coverage Warranty period is 36 months after shipment from the company. This includes all drives, panels and 18 Pulse / MultiPulse panels. Before calling the Post Sales Service number to determine war- ranty status, the drive serial number will be required. The serial number is located on the drive nameplate. Out-of-Warranty Procedures When the defective part has been identified, contact your local authorized GE standard drives distributor to order a replacement part . If assistance is required to determine warranty status, identify defective parts, or obtain the name of your local distributor, call: 1-888-GE-RESOLve (1-888-437-3765, United States) (1-804-965-1062, International) GE Post Sales Service Center

Technical Support

For Pre-Sales application support and post sales troubleshooting and installation support, call:

1-800-GE1-STOP (1-800-431-7867, United States) (1-804-965-1062, International)

Rev. 4/16 Prices and data subject to change without notice

Control Catalog

www.geindustrial.com

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