Austin-Travis County EMS 2024 Annual Report

300+ 590+ 810+ MEDIA INTERVIEWS SUBPOENAS PROCESSED PUBLIC INFO REQUESTS

FINDING ALL THE WAYS TO REACH YOU... EVEN ON SOCIAL MEDIA

STRATEGIC COMMUNICATIONS INCREASING EXPOSURE TO PREVENTABLE HOSPITALIZATIONS, WHILE SHOWCASING THE GOOD WORK OUR FRONT LINE PROVIDERS DELIVER.

Prevention team focuses on community education and training that is in high demand: Stop the Bleed, Emergency Preparedness, CPR, First Aid, and Senior Home Safety. In FY24 the ATCEMS Senior Home Safety program returned. Licensed paramedics conduct FREE home safety assessments to identify potential risks and hazards for slips, trips, and falls in the home environment. Elderly falls contribute to a significant amount of both dispatches and transports to the emergency room when compared to other traumatic call types, and a considerable percentage of these falls occur at home.

dedication, we aim to keep the public informed, prepared, and confident in the exceptional care we provide. The ATCEMS Community Relations & Injury Prevention team provides education and outreach, coordinates department participation at community events, and attends health and safety fairs. The section also produces the ATCEMS Annual Report, provides video production and photography services, and creates marketing and promotional materials for the department. The ATCEMS Injury Prevention team was re-established in FY24 to include two full-time sworn personnel. The new Injury

In 2024, the Austin-Travis County EMS Public Information Office (PIO) underwent multiple strategic changes to better align with the ATCEMS mission and vision. The new ATCEMS Strategic Communications and Public Information Office operates 24/7/365 to increase the department’s visibility across as many venues as possible. Their mission is to showcase and support the life-changing work of our EMS providers through effective communication strategies that enhance public awareness, promote safety, and strengthen the connection between our organization and the community we serve. Through innovation, collaboration, and

WHEN MOMENTS MATTER, COMMUNICATION IS PARAMOUNT

With continued injury prevention and community education efforts, we believe we can decrease the number of preventable hospitalizations and disability, save lives, and provide the skills to act in an emergency without hesitation during the critical moments before first responders arrive.

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Discussion/distribution of our lockbox program Medical ID/fall detection discussion and setup for smartphones and watches Emergency preparedness and planning guide

IN-HOME ASSESSMENTS

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Medication review and Vial of Life program kit Information about FREE safety equipment (canes, lockboxes, wheelchairs, smoke detectors)

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2024 ANNUAL REPORT

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