PULSE Magazine | September 2019 Isssue

KUDOS

Clinical Specialist J. Saunders Medic C. Hunter

We received a note from a very appreciative spouse of a patient today that wanted to convey their thanks to the Crew from Medic-1 J. Saunders & C. Hunter as well as the Austin Fire Department crews that arrived to assist with the call: “Can you please convey my sincere thanks to the EMS and Fire Crews who responded to a call at [our residence in early September]. My [spouse] needed to be transported to the hospital, but getting [them] down from the upstairs bedroom was a challenge. EMS decided that our narrow spiral staircase was not suitable and alerted the Fire department who came with two trucks and five ladders. I so appreciate everyone’s courtesy and professionalism. A special Thank You to the EMS crew member who came twice to the ICU that morning to check on my [spouse’s] status.”

EXCEPTIONAL

MEDIC OF THE MONTH

St. David's Medical Center August Medic of the Month Medic Katie Lorenz

The emergency room night shift recently presented her award. Staff states, “Lorenz is always confident, knows her stuff, and is enjoyable to work alongside. She is also always willing to help out and communicates effectively.”

WORK

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