PEILCC 2023 Annual Report

STRATEGIC TARGET • PEOPLE & CULTURE STRATEGIC GOAL Build a customer-focused, high-performance work environment that results in greater employee involvement, development, innovation and creativity. CORPORATE OBJECTIVES 1. Always recruit, retain, and develop the best people. 2. Foster a culture of performance, communication, and engagement. 3. Rigorously establish and promote a healthy, safe, and respectful workplace.

Actual 2021-2022

Target 2022-2023

Actual 2022-2023

Target % 2022-2023

Target 2023-2024

Training Hours per Employee - FTE

6.05

10

10.87

108.7%

10

EMPLOYEE EXCELLENCE Plan

90%

90%

45.8%

50.9%

90%

Employee Wellness Rate

98%

98%

97.24%

98%

99.2%

Lost-Time Frequency

3.31

8

4.69

58.6%

8

PERFORMANCE HIGHLIGHTS

The PEILCC continued to re-invest in its employees training and development by providing them with a range of developmental opportunities over fiscal 2023. The PEILCC training hours per employee were up significantly from 6.05 hours in fiscal 2022 to 10.87 hours for fiscal 2023. This is likely as a result of increased opportunities and offerings subsequent to COVID restrictions. We continue to offer Wine and Spirit Education Trust (WSET) training and the PEILCC Development & Training Fund continues to be utilized by staff along with the Union of Public Sector Employee and Public Service Commission Development & Training Fund. These funds are allocated to developmental opportunities that assist employees in achieving their personal career objectives, while simultaneously bridging individual performance gaps that collectively lead to increased levels of organizational success. The PEILCC had continued success in fostering high levels of workplace wellness and safety over fiscal 2023. In addition to efforts in employee engagement and the provision of OH&S training, new disability management initiatives and decreases in workplace accidents leading to lost time. A healthy workforce is extremely important to the PEILCC, particularly given the physically demanding work involved in many operational processes. Continued effort in this regard will be an ongoing priority moving forward.

OPPORTUNITIES AND CHALLENGES AHEAD:

The PEILCC HR and Employee Wellness division continued to implement the objectives of the People & Culture section of the annual report. The objectives are to foster an engaged workforce that is aligned with the strategic objectives of the organization. Through effective implementation the PEILCC has the opportunity to enhance its ability to accomplish these goals.

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PEILCC 2022-2023 Annual Report