PEILCC Annual Report 2021

Goal 4 People & Culture

Goal Build a customer-focused, high-performance work environment that results in greater employee involvement, development, innovation and creativity. Objectives 1. Always recruit, retain, and develop the best people. 2. Foster a culture of performance, communication, and engagement. 3. Rigorously establish and promote a healthy, safe, and respectful workplace.

Actual 2019-2020

Target 2020-2021

Actual 2020-2021

Target % 2020-2021

Target 2021-2022

Training Hours per Employee - FTE

11.21

10

6.27

62.7%

10

EMPLOYEE EXCELLENCE Plan

97.3%

80%

72.73%

80.82%

90%

Employee Wellness Rate

98.72%

98%

98.17%

100.2%

98%

Lost-Time Frequency

5.16

8.00

8.82

110.3%

8.0

Performance Highlights

The PEILCC continued to re-invest in its employees training and development by providing them with a range of developmental opportunities over fiscal 2021.

The PEILCC training hours per employee were down slightly over last year from 12.8 hours to 11.21 hours for fiscal 2021. We have adjusted our training hours target as a result of COVID-19 and refocused training efforts.

We continue to offer Wine and Spirit Education Trust (WSET) training and PEILCC Development Training Fund continues to be utilized by staff. These funds are allocated to developmental opportunities that assist employees in achieving their personal career objectives, while simultaneously bridging individual performance gaps that collectively lead to increased levels of organizational success. From an employee engagement perspective, the PEILCC hit over 98% of the target goal in its overall employee wellness rate score. Success in this regard continues to be attributed to the diligence of PEILCC leadership in the administration of the EMPLOYEE EXCELLENCE program which was piloted in fiscal 2017, and rolled out across the entire organization in fiscal 2018. Employee engagement continues to be a top priority for the PEILCC, as the benefits of engaged employees have tremendous impacts on business outcomes, not least of which is a workforce that is satisfied and excited to be part of the PEILCC family. The PEILCC had continued success in fostering high levels of workplace wellness and safety over fiscal 2021. In addition to efforts in employee engagement and the provision of OH&S training, new disability management initiatives and decreases in workplace accidents leading to lost time. A healthy workforce is extremely important to the PEILCC, particularly given the physically demanding work involved in many operational processes. Continued effort in this regard will be an ongoing priority moving forward.

Opportunities and Challenges Ahead:

The PEILCC HR and Employee Wellness division continued to implement the Strategic People & Culture Plan. The objective of this plan is to foster an engaged workforce that is aligned with the strategic objectives of the organization. Through effective implementation the PEILCC has the opportunity to enhance its ability to accomplish these goals.

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PEILCC 2020-2021 Annual Report