ASSOCIATE Magazine FBINAA Q2-2025

MID-MANAGERS PERSPECTIVE MANAGING AN OFF-DUTY PROGRAM

FBINAA.ORG | Q2 2025

KATHY VARGAS, BUSINESS DEVELOPMENT MANAGER, OFF DUTY MANAGEMENT, NA SESSION 271

From a mid-manager’s perspective, effective program management and oversight of an agency’s off-duty program are essential to meeting operational goals, accountability, and public trust. During my tenure as a captain, I had oversight of our off-duty program and quickly realized that my role in managing our program was critical to our operational success. One of our

main challenges was finding a streamlined process that would provide accountability and liability protection for our officers. The key factors necessary to effectively facilitate an off-duty program are operational efficiency and accountability, transparency and trust, financial oversight, officer well-being and morale, risk mitigation, accountability and compliance to policies and procedures.

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