FBINAA JANFEB MAG.2019

NATIONAL OFFICE UPDATE FROM THE EXECUTIVE DIRECTOR

While Marketing and Communication are our eyes and ears, it is you, our Membership, which is the Association’s lifeblood. Without you, we wither on the vine. Everything the Association works to accomplish, we do so for our members. Some key mem- bership accomplishments in 2018 included: • Conducted a survey of all members and Chapter Officers to pave the way for the direction of the Association based on your feedback. • Ensured our member information and our ability to service you is up to date with industry standards which prompted the need for a database upgrade. • A complete FBI National Academy Graduate Directory. • Hiring of a part-time assistant to provide real time member service. • Designed the new FBINAA Connect App. This hands-on smart phone utility will be used to support our membership, provide you with the latest, relevant NEWS feed and timely content to keep you up to date on all the latest Association and Chapter happenings. Launch date is scheduled for the 2019 Chapter Leadership Summit. Other areas, such as our Retail Operations, saw significant growth and changes in efficiencies, all to provide you with the best online shopping experience with ease of use, product offer- ings and custom session specific items. I have worked closely with our executive board and nation- al office staff, our sponsorship partners and our membership to make the transition as seamless as possible to insure the contin- ued growth and development of the FBINAA. So we say goodbye to 2018 and we look back with a sense of pride at all we accomplished in the old year. We have reached an end. However, we are also at a beginning. A beginning of new op- portunities to serve you, our members, in 2019 and beyond. I look forward to continuing to serve our members and what the future brings for this great Association.

F B I N A A . O R G | J A N / F E B 2 0 1 9

Howard Cook

A s we start 2019 with all of its opportunities to grow and better ourselves, it's only fitting that we look back at all the Association's accomplishments in 2018. EDUCATION AND TRAINING This is the Association’s Mis- FBINAA Year in Review

sion, “Impacting communities by providing and promoting law enforcement leadership through training and networking.” By join- ing together and exchanging best practices and key learnings, we become stronger as a group. In 2018, we did just that and more. Some of the highlights included: • The Quebec City Conference, which included almost 40 hours of law enforcement training sessions. The Conference received a favorable rating of 93% for the attendees. • Renewed and fulfilled the Motorola Officer Safety & Wellness Grant. • Achieved the National Certification Program Seal of Excellence from the International Association of Directors of Law Enforcement Standards and Training for our Comprehensive Officer Resilience Train-the-Trainer Program, which provided each attendee 36 hours of In-Person credits. • Conducted several webinars across many disciplines for a total of 2,000 law enforcement executives trained across the law enforcement profession. • As a global Association, we conducted over 380 hours of education and training to more than 5,200 members across 48 Chapters. • The FBINAA also executed the CRI-TAC grant with eight partners. Keeping our members informed of everything the Associa- tion is involved in is also a critical service. Marketing and Com- munication are our eyes and ears with our members. Some forms of outreach are obvious and in the forefront... others are more subtle but equally important and impactful. In 2018, we: • Redesigned the website homepage for a cleaner, easier-to- navigate member experience with increased engagement. • Completely refreshed the FBINAA Brand Standards which included Brand Standard Guidelines . As stewards of the FBI National Academy seal, we are responsible for the correct use from a national standpoint, including our Chapters and the sponsor partners. Marketing also provided support for Education and Training , Membership, Sponsorship, and our Retail Operations all in an effort to provide you, our members, with the tools and resources you need at the National, Section and Chapter level.

Sincerely,

Howard M. Cook FBINAA Executive Director FBINA #224

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