2002 Best Practices Study

Analysis of Agencies with Revenues Less Than $500,000

4. Multi-line Producers

Average

Top 25%

# Validated Producers

1.3 2.0 0.8

High Low

Average New Comm Produced/Year Average Book Managed (Commissions)

$21,762 $141,523 $28,271

* *

Average Pay ($)

Average Pay (% of Book Serviced)

20.0%

* Insufficient Data

Producer Summary

Average New Commissions Produced

Average Commissions in Book

$45,000

$0 $50,000 $100,000 $150,000 $200,000 $250,000 $300,000 $350,000 $400,000 $450,000 $500,000

$40,000

$35,000

$30,000

$25,000

$20,000

$15,000

$10,000

$5,000

$0

Commercial P&C

Group L&H

Personal P&C

Multi-Line

Commercial P&C

Group L&H

Personal P&C

Multi-Line

Average Top 25%

Average Top 25%

C. CSR Productivity

1. Commercial P&C CSRs

Average

Top 25%

Number

0.9 1.8 0.5

High Low

Average Commissions Serviced

$149,215 $27,239

$220,573

Average Pay ($)

Average Pay (% of Book Serviced)

18.3%

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