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Analysis of Agencies with Revenues

Between $500,000 and $1,250,000

EXPENSE ANALYSIS

(as % of Net Revenues)

Average

+25% Profit

+25% Growth

Compensation Expense

Total Payroll

52.1%

51.5%

51.7%

Benefits

8.9%

6.7%

7.3%

Total Compensation

61.0%

58.2%

59.0%

Selling Expenses

T & E/Conventions

1.3%

0.9%

2.2%

Automobile

1.6%

1.5%

2.0%

Advertising/Promotions

1.6%

1.2%

1.7%

Total Selling

4.4%

3.5%

5.9%

Operating Expenses

Occupancy

4.4%

3.1%

4.8%

Telephone

1.6%

1.3%

1.5%

Postage

0.9%

0.9%

1.0%

Supplies/Printing

1.8%

1.4%

2.5%

Dues/Subscriptions/Contributions

1.0%

0.8%

1.5%

Taxes/Licenses

0.3%

0.2%

0.5%

Insurance

1.9%

1.2%

2.2%

Professional Fees

0.8%

0.7%

0.8%

Equip Rental/Maint

0.6%

0.4%

1.1%

Bad Debts

0.2%

0.1%

0.1%

Outside Services

0.6%

0.2%

0.5%

Data Processing

2.2%

2.0%

2.2%

Education/Training

0.5%

0.4%

0.8%

Miscellaneous

1.3%

3.7%

0.5%

Total Operating

18.1%

16.4%

19.8%

Administrative Expenses

Amortization

0.6%

-4.7%

2.4%

Depreciation

1.4%

1.5%

2.1%

Officer Life

0.2%

0.2%

0.2%

Interest

1.7%

0.1%

1.5%

Other

0.0%

0.0%

0.0%

Total Administrative

3.8%

-2.9%

6.2%

Total Expenses

87.3%

75.3%

91.0%

Pre-Tax Profit

12.7%

24.7%

9.0%

Information Technology Expense (as % of Net Revenues)

Average

+25% Profit

+25% Growth

Total IT Expense for Fiscal Yr

(1)

2.9%

2.9%

3.6%

(1)

Includes hardware/software leasing, supplies, maintenance & maintenance contracts, training, data communications,

website development/maintenance, computer depreciation, and software amortization

-10.0%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

% Net Revenue

Compensation

Selling

Operating

Adminstrative

Average +25% Profit

+25% Growth

Page 28

2003 Best Practices Study