140 / 185
140
2007 Best Practices Study | Agencies with Revenues Between $10,000,000 and $25,000,000 | Technology
Appendix
Insurance
Carriers
Technology
Service
Staff Info
Producer
Info
Employee
Overview
Financial
Stability
Revenues/
Expenses
Executive
Perspectives
Profile
Agencies with Revenues Between $10,000,000 and $25,000,000
Real Time Interface
Via Proprietary Carrier Website
Impact on
Personal Lines Functions
% Having Function
Effectiveness/Efficiency
Very Negative
Very Positive
Inquiry—Billing, Policy, Claims View/Status
100.0%
Claims Reporting
67.9%
Loss Runs
57.1%
Rate/Quote
96.4%
Policy Issue
100.0%
Endorsements
100.0%
% of Agencies
Number of Real-Time Inferfaces
None
6.9%
1-3
3.4%
4-6
34.5%
7-10
6.9%
11+
48.3%
Impact on
Commercial Lines Functions
% Having Function
Effectiveness/Efficiency
Very Negative
Very Positive
Inquiry—Billing, Policy, Claims View/Status
96.6%
Claims Reporting
72.4%
Loss Runs
93.1%
Rate/Quote
89.7%
Policy Issue
79.3%
Endorsements
82.8%