2007 Best Practices Study

Agencies with Revenues Over $25,000,000

Executive Perspectives

Profile

Revenues/ Expenses

Financial Stability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Revenues

0% 10% 20% 30% 40% 50% 60% 70% Revenue by Source (as % of Total Revenues)

Commercial Comm & Fees

Bonds

Personal P&C

P&C - VAS

Contingent/ Bonus

Group Comm & Fees

Individual Comm & Fees

L&H - VAS

L&H - Bonus/ Overrides

Investments

Average verage

+25% Profit Profit

+25% Growth Growth

% of Revenues Derived from:

Average

+25% Profit

+25% Growth

Largest Account

2.1% 6.1% 1.0% 9.2%

1.8%

2.5%

High

Low

10 Largest Accounts

8.3%

11.8%

High

22.7%

Low

3.8%

Group Life & Health Revenue Breakdown (% from each source) Average

+25% Profit

+25% Growth

Health

62.6% 11.8%

62.4%

63.1% 11.0%

Life

8.4% 9.3% 7.2% 3.8% 4.5% 4.4%

Disability

7.3% 6.2% 2.1% 2.6% 7.3%

9.1% 5.2% 2.1% 4.6% 5.1%

Dental

Retirement Products

Employee Benefits (TPA)

All Other

See the Insurance Carriers section for the average number of GLH carriers represented.

152

2007 Best Practices Study | Agencies with Revenues Over $25,000,000 | Revenues/Expenses