2007 Best Practices Study
2007 Best Practices Study
Executive Perspectives
Profile
Revenues/ Expenses
Financial Stability
Employee Overview
Producer Info
Service Staff Info
Technology
Insurance Carriers
Appendix
REGIONAL ANALYSIS Agencies with Revenues OVER $5,000,000
Geographic Region:
Northeast
Southeast
Midwest
Southwest
West
% of Agencies in Each Population Size
23.4%
33.0%
18.1%
10.6%
9.8%
Net Revenue Growth (Organic)
14.7%
13.9%
6.7%
12.6%
11.1%
Pre-tax Profit
19.3%
15.8%
17.4%
13.2%
17.4%
Pro Forma Pre-tax Profit
28.6%
20.9%
21.5%
22.4%
22.4%
Profitability as % of Net Revenues
Operating Pre-tax Profit
5.2%
7.0%
4.1%
0.6%
7.0%
EBITDA
23.7%
18.1%
20.3%
15.0%
20.5%
Pro Forma EBITDA
33.1%
23.2%
24.4%
24.2%
25.4%
“Rule of 20” Score
25.7
23.6
17.4
19.8
21.6
Revenue per Employee
180,768
161,360
161,573
187,916
176,708
Productivity
Compensation per Employee
108,204
106,246
103,657
132,365
110,264
Spread per Employee
72,564
55,113
57,916
55,551
66,444
Commercial P&C Producers
182,166
251,225
219,837
235,862
208,293
Personal P&C Producers
57,965
102,208
59,290
*
*
Pay Levels for Producer
Life & Health Producers
200,804
220,006
222,596
200,425
195,045
Multiline Producers
179,995
165,293
*
154,832
177,821
Commercial P&C CSRs
56,442
48,062
48,744
53,548
51,577
Personal P&C CSRs
44,304
38,100
40,023
41,368
43,563
Pay Levels for CSRs
Life & Health CSRs
49,951
44,382
47,787
50,680
50,984
Multiline CSRs
*
*
*
*
*
PL - National
8.3
12.7
7.1
6.3
7.6
PL - Regional
7.9
5.4
7.2
4.8
5.4
Number of Carriers
CL - National
24.5
24.1
13.6
15.7
33.1
CL - Regional
15.9
22.4
28.5
10.9
28.4
EB - All
36.4
41.9
43.2
40.2
44.0
Total PL Comms Placed
32.3%
27.2%
7.7%
*
34.1%
Service Center Use
Total CL Comms Placed
7.5%
3.0%
1.0%
0.6%
2.3%
% of Agencies Making an Acquisition in the last 12 Mths
27.3%
19.4%
23.5%
30.0%
21.4%
*Insufficient Data
178
2007 Best Practices Study | Appendix
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