2009 Best Practices Study

Agencies with Revenues Over $25,000,000

Profile

Revenues/ Expenses

Financial Stability

Employee Overview

Producer Info

Service Staff Info

Technology

Insurance Carriers

Appendix

Carriers

Average

+25% Profit

+25% Growth

Carrier Representation Personal Lines P&C National

9.2 9.3

7.9

7.4 6.0

Regional

11.0 18.9

18.5

13.4

Total

Commercial Lines P&C National

35.2 33.2 68.4 18.2 22.5 13.0 11.7

37.9 44.1 82.0

26.7 34.0 60.7 20.2 21.8 15.0 13.7

Regional

Total

Employee Benefits Life

10.0 18.0

Health

LTD

8.9 4.6 1.0

Dental

Retirement Products

5.9

5.7

71.3

42.4

76.4

Total

Average

+25% Profit

+25% Growth

Commission Income Derived from Top Carriers % of Net Revenue from Top P&C Carrier % of Net Revenue from Top 3 P&C Carriers % of Net Revenue from Top L&H/F Carrier % of Net Revenue from Top 3 L&H/F Carriers

9.1%

12.6% 23.7%

9.2%

19.8%

17.3%

4.9% 9.1%

3.0% 7.1%

4.7%

11.3%

Revenues from Top P&C Carrier - Breakdown by Line of Business

Use of Carrier Service Centers

Average

+25% Profit

+25% Growth

Service Center Use Total Personal Lines Comm. placed in Carrier Service Center Total Commercial Lines Comm. placed in Carrier Service Center

42.0%

81.9%

78.5%

1.4%

2.0%

1.6%

*Insufficient Data

118

2009 Best Practices Study | Agencies with Revenues Over $25,000,000 | Insurance Carriers