2010 Best Practices Study
Analysis of Agencies with Revenues Under $1,250,000
Mgmt. Perspectives
Use of Carrier Service Centers
Profile
Revenues
Average
+25% Profit
+25% Growth
Service Center Use Total Personal Lines Commission placed in Carrier Service Center Total Commercial Lines Commission placed in Carrier Service Center
Expenses
72.9%
97.5%
*
Profitability
24.0%
58.3%
*
Employee Overview
*Insufficient Data
Producer Info
Staff Service Info
Impact of Service Center Use
Technology
Insurance Carriers
Personal Lines Carriers
Commercial Lines Carriers
Appendix
Average + 25% Profit + 25% Growth* Workflow
Very Negative
Very Positive
Very Negative
Very Positive
*Insufficient Data
Personal Lines Carriers
Commercial Lines Carriers
Average + 25% Profit + 25% Growth* Retention
Very Negative
Very Positive
Very Negative
Very Positive
*Insufficient Data
Personal Lines Carriers
Commercial Lines Carriers
Average + 25% Profit + 25% Growth* Profitability
Very Negative
Very Positive
Very Negative
Very Positive
2010 Best Practices Study
*Insufficient Data
Personal Lines Carriers
Commercial Lines Carriers
Average + 25% Profit + 25% Growth* Sales
Agencies with Revenues Under $1,250,000
Very Negative
Very Positive
Very Negative
Very Positive
*Insufficient Data
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