2012 Best Practices Study

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

Key Benchmarks Profile

12 Month Plans for Carrier Representation P&C Carriers

Revenues Expenses Profitability Employee Overview Producer Info Staff Service Info Technology Insurance Carriers Appendix

Average

+25% Profit

+25% Growth

% of Agencies That Will: Increase the Number of Carriers Represented

23.8%

20.0%

30.0%

Decrease the Number of Carriers Represented

2.4%

0.0%

0.0%

Keep the Same Number of Carriers Represented

73.8%

80.0%

70.0%

L&H Carriers

Average

+25% Profit

+25% Growth

% of Agencies That Will: Increase the Number of Carriers Represented

14.3%

0.0%

30.0%

Decrease the Number of Carriers Represented

4.8%

10.0%

10.0%

Keep the Same Number of Carriers Represented

81.0%

90.0%

60.0%

Use of Carrier Service Centers

Average

+25% Profit

+25% Growth

Service Center Use Total Personal Lines Commission placed in Carrier Service Center Total Commercial Lines Commission placed in Carrier Service Center

20.2%

23.9%

25.0%

7.7%

12.9%

10.0%

2012 Best Practices Study

Agencies with Revenues Between $5,000,000 and $10,000,000

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