2013 Best Practices Study

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

Revenue by Specialty/Niche

Key Benchmarks Mgmt. Perspectives Profile Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Average

+25% Profit

+25% Growth

% of Agencies having an Industry and/or Product Specialty/Niche Total INDUSTRY Specialty/Niche Revenues as % of Agency Net Revenue Total PRODUCT Specialty/Niche Revenues as % of Agency Net Revenue

72.1%

70.0%

60.0%

20.8%

18.4%

14.5%

14.8%

24.0%

15.9%

Average Revenue per Specialty

% of Agencies Having Specialty

Top 5 INDUSTRY Specialties Construction

$1,192,233 $448,152 $1,025,731 $971,497 $300,059

34.9% 23.3% 18.6% 16.3% 16.3%

Real Estate Healthcare Hospitality Non-Profits

Other industry specialties included manufacturing, transportation, energy, agriculture, public entity, retail, automotive, life sciences, education, staffing, dealerships, schools, social services, fitness/rec clubs, furniture, food processing, finance, architecture & engineering, lawyers, inflatables, marine, environmental contractors, motorsports, and pharmacies.

Average Revenue per Specialty

% of Agencies Having Specialty

Top 5 PRODUCT Specialties Workers Compensation

$546,770 $648,545 $328,841 $192,295 $573,212

51.2% 44.2% 34.9% 30.2%

Commercial Property

Professional & Management Liability

Surety/Bonds

Captives 11.6% Other product specialties included environmental, accident/auto/employee liability, equipment, ocean marine, truckers, aviation, employee benefits, package, flood, builders risk, catastrophe, payroll service, and umbrella.

2013 Best Practices Study

Agencies with Revenues Between $5,000,000 and $10,000,000

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