2013 Best Practices Study

Analysis of Agencies with Revenues Under $1,250,000

Service Staff Payroll Information

Key Benchmarks Mgmt. Perspectives Profile Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Average

+25% Profit

+25% Growth

Pay Ranges by Service Position AE Average Low

$46,600 $58,574

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$39,933 $45,900

Average High

CSR

Average Low Average High

$36,505 $45,017

$37,283 $44,713

$37,908 $43,752

Processor/Asst CSR Average Low

$30,328 $30,614

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Average High

Marketing

Average Low Average High COMMERCIAL LINES PERSONAL LINES GROUP LIFE & HEALTH/FINANCIAL *Insufficient Data Claims Average Low Average High AE Average Low Average High CSR Average Low Average High Processor/Asst CSR Average Low Average High Marketing Average Low Average High Claims Average Low Average High AE Average Low Average High CSR Average Low Average High Processor/Asst CSR Average Low Average High Marketing Average Low Average High Claims Average Low Average High

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$31,770 $53,666

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$28,489 $40,177

$34,200 $54,892

$28,791 $46,077

$19,400 $24,076

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$30,151 $49,209

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2013 Best Practices Study

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Agencies with Revenues Under $1,250,000

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28

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