2013 Best Practices Study

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

Key Benchmarks Mgmt. Perspectives Profile Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Employee Productivity

Average

+25% Profit

+25% Growth

Total Number of Employees (FTE)

22.9

19.3

20.3

Revenue Per Employee

$154,386 $91,627 $62,759

$181,995 $94,630 $87,366

$185,777 $116,131 $69,646

Compensation Per Employee

Spread Per Employee

Average

+25% Profit

+25% Growth

$250K

$200K

$150K

$185,777

$181,995

$100K

$154,386

$50K

$116,131

$94,630

$91,627

$87,366

$0

$69,646

Spread Per Employee $62,759

Revenue Per Employee

Compensation Per Employee

Fully Paid By Agency

Partially Paid By Agency

Fully Paid By Employee

Benefit Not Provided

Benefits Provided to Agency Employees (% Responding ) Accident & Health Insurance (Employee)

44.4% 51.1% 0.0% 4.4%

If partially paid, % paid/month by employee

29.0%

Accident & Health Insurance (Dependent)

2.2% 28.9% 62.2% 6.7%

If partially paid, % paid/month by employee

46.9%

Dental Coverage

17.8% 22.2% 35.6% 24.4% 71.1% 6.7% 8.9% 13.3% 64.4% 4.4% 8.9% 22.2% 35.6% 4.4% 20.0% 40.0% 10.0% 7.5% 0.0% 82.5% 37.5% 0.0% 0.0% 62.5% 2.5% 0.0% 0.0% 97.5% 34.9% 46.5% 7.0% 11.6% 17.5% 10.0% 45.0% 27.5% 15.0% 17.5% 7.5% 60.0%

Group Life Insurance Long Term Disability Short Term Disability

2013 Best Practices Study

Agencies with Revenues Between $2,500,000 and $5,000,000

Pension Plan Profit Sharing

ESOP

401 (k)

125/Cafeteria Plan

84

Health Savings Accounts (HSA, HRA, HDHP)