2014 Best Practices Study

Analysis of Agencies with Revenues Between $10,000,000 and $25,000,000

Key Benchmarks

Employee Productivity

Profile

Revenues

Average

+25% Profit

+25% Growth

Total Number of Employees (FTE)

89.5

82.0

101.1

Expenses

Revenue Per Employee

$179,711 $116,404 $63,308

$205,213 $120,665 $84,548

$178,529 $114,420 $64,109

Profitability Employee Overview

Compensation Per Employee

Spread Per Employee

Producer Info

Average

+25% Profit

+25% Growth

$250K

Service Staff Info

Technology

$200K

Insurance Carriers

$150K

Appendix

$205,213

$179,711

$178,529

$100K

$50K

$120,665

$116,404

$114,420

$84,548

$0

$63,308

$64,109

Revenue Per Employee Compensation Per Employee Spread Per Employee

Average

+25% Profit

+25% Growth

Average number of Agency Employees that work remotely

1.5

1.9

1.5

% of Agencies with Remote Workers

57.1%

62.5%

75.0%

Administrative Staff Accounting & HR Department Info

Average

Top 25%

Accounting Department Total Number of Employees in Accounting Department

4.3

High Low

14.0

1.0

2014 Best Practices Study

Revenue per Accounting Employee Total Payroll for Accounting Employees Accounting Payroll as % of Net Revenue HR Department Total Number of Employees in HR Department

$4,516,672

$7,670,475

$257,483

1.7%

Agencies with Revenues Between $10,000,000 and $25,000,000

1.3 5.0 0.2

High Low

Revenue per HR Employee Total Payroll for HR Employees HR Payroll as % of Net Revenue

$12,719,375

$19,044,440

121

$86,262

0.5%