2014 Best Practices Study

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

Key Benchmarks

Technology

Profile

Revenues

Average

Top 25%

Information Technology Employees (FTE) Number

Expenses

0.8 2.6 0.0

Profitability

High Low

Employee Overview

Number of IT Employees per 100 users

N/A

Producer Info

Revenue per IT Employee Total IT Payroll Expense ($)

$3,149,271

$4,097,167 $100,526

Service Staff Info Technology

$46,628

As % of Total Compensation Expense

2.3% 1.3%

As % of Net Revenues

Insurance Carriers

Appendix

Average

+25% Profit

+25% Growth

2.2%

2.0%

2.4%

Total IT Expenses 1 (as % of net revenues)

1 Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers, website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.

Agency Management System Utilized

Other included Xanatek-IMS, Navigator, and Custom

DORIS 2.1%

Vision 2.1%

Instar 2.1%

Sagitta 2.1%

AFW 2.1%

Other 4.2%

TAM 39.6%

EPIC 8.3%

2014 Best Practices Study

AMS360 37.5%

Agencies with Revenues Between $2,500,000 and $5,000,000

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