2014 Best Practices Study

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

Key Benchmarks

Employee Productivity

Profile

Revenues

Average

+25% Profit

+25% Growth

Total Number of Employees (FTE)

44.9

33.2

41.7

Expenses

Revenue Per Employee

$169,297 $104,563 $64,733

$215,833 $125,966 $89,868

$186,611 $110,740 $75,871

Profitability Employee Overview

Compensation Per Employee

Spread Per Employee

Producer Info

Average

+25% Profit

+25% Growth

$250K

Service Staff Info

$200K

Technology

Insurance Carriers

$150K

$215,833

Appendix

$186,611

$100K

$169,297

$50K

$125,966

$110,740

$104,563

$89,868

$75,871

$0

$64,733

Revenue Per Employee Compensation Per Employee Spread Per Employee

Average

+25% Profit

+25% Growth

Average number of Agency Employees that work remotely

2.8

1.5

6.7

% of Agencies with Remote Workers

48.6%

66.7%

33.3%

Administrative Staff Accounting & HR Department Info

Average

Top 25%

Accounting Department Total Number of Employees in Accounting Department

2.3 5.0 0.2

High Low

2014 Best Practices Study

Revenue per Accounting Employee Total Payroll for Accounting Employees Accounting Payroll as % of Net Revenue HR Department Total Number of Employees in HR Department

$3,736,055

$6,441,545

$131,544

1.9%

Agencies with Revenues Between $5,000,000 and $10,000,000

0.8 2.0 0.1

High Low

Revenue per HR Employee Total Payroll for HR Employees HR Payroll as % of Net Revenue

$6,848,874

$8,860,484

95

$58,058

0.8%