2015 Best Practices Study

Analysis of Agencies with Revenues Over $25,000,000

Key Benchmarks Profile

Employee Productivity

Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Average

Top 25% Profit Top 25% Growth

Total Number of Employees (FTE)

291.9

308.1

318.8

Revenue Per Employee

$207,660 $136,627 $68,764

$206,793 $122,262 $74,974

$223,743 $157,721 $66,023

Compensation Per Employee

Spread Per Employee

Average

Top 25% Profit

Top 25% Growth

$250K

$200K

$150K

$223,743

$207,660

$206,793

$100K

$157,721

$136,627

$50K

$122,262

Revenue Per Employee Compensation Per Employee Spread Per Employee $0 $68,764 $74,974 $66,023

Average

Top 25% Profit Top 25% Growth

Average number of Agency Employees that work remotely

7.7

5.8

6.8

% of Agencies with Remote Workers

69.0%

71.4%

57.1%

Administrative Staff

Average

Top 25%

Accounting Department Total Number of Employees in Accounting Department

11.7 33.0

High Low

3.5

Revenue per Accounting Employee Total Payroll for Accounting Employees Accounting Payroll as % of Net Revenue HR Department Total Number of Employees in HR Department

$5,556,498 $781,452

$7,682,293

2015 Best Practices Study

1.3%

Agencies with Revenues Over $25,000,000

3.3 9.0 1.0

High Low

Revenue per HR Employee Total Payroll for HR Employees HR Payroll as % of Net Revenue

$22,384,753

$35,864,930

$265,332

147

0.5%

Note: See page 163 for an explanation of column headings