2015 Best Practices Study

Analysis of Agencies with Revenues Under $1,250,000

Service/Sales Support Staff

Key Benchmarks Profile

Average

Top 25%

Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Commercial P&C Service/Sales Support Number

1.6 3.0 0.5

High Low

Average Revenue per Staff

$225,579 $73,610

$374,280

Total Commercial Service Payroll ($)

Payroll (as % of Total Commercial Revenue) Bonds P&C Service/Sales Support Staff Number

25.3%

* * * * * *

High Low

Average Revenue per Staff Total Bond Service Payroll ($)

*

Payroll (as % of Total Bond Revenue) Personal P&C Service/Sales Support Staff Number

2.2 3.2 0.5

High Low

Average Revenue per Staff

$166,479 $95,859

$253,767

Total Personal Service Payroll ($)

Payroll (as % of Total Personal Revenue)

28.1%

Group L&H Service/Sales Support Staff Number

0.5 0.5 0.1

High Low

Average Revenue per Staff

$114,698 $35,093

$153,186

Total Group L&H Service Payroll ($)

Payroll (as % of Total Group L&H Revenue) Individual L&H Service/Sales Support Staff Number

38.3%

0.4 0.5 0.1

High Low

Average Revenue per Staff

$66,719 $20,034

$104,550

2015 Best Practices Study

Total Individual L&H Service Payroll ($) Payroll (as % of Total Individual L&H Revenue)

35.5%

Multi-Line Service/Sales Support Staff Number

Agencies with Revenues Under $1,250,000

* * * * * *

High Low

Average Revenue per Staff

*

Total Multi-Line Service Payroll ($)

22

Payroll (as % of Total Multi-Line Revenue)

*Insufficient Data

Note: See page 163 for an explanation of column headings