2015 Best Practices Study

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

Service/Sales Support Staff

Key Benchmarks Profile

Average

Top 25%

Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Commercial P&C Service/Sales Support Number

3.4 6.0 1.0

High Low

Average Revenue per Staff

$299,240 $156,348

$473,521

Total Commercial Service Payroll ($)

Payroll (as % of Total Commercial Revenue) Bonds P&C Service/Sales Support Staff Number

18.2%

0.7 1.0 0.1

High Low

Average Revenue per Staff Total Bond Service Payroll ($)

$391,573 $30,553

$742,639

Payroll (as % of Total Bond Revenue) Personal P&C Service/Sales Support Staff Number

20.6%

2.8 7.0 1.0

High Low

Average Revenue per Staff

$214,521 $114,684

$305,341

Total Personal Service Payroll ($)

Payroll (as % of Total Personal Revenue)

21.5%

Group L&H Service/Sales Support Staff Number

0.7 1.5 0.3

High Low

Average Revenue per Staff

$197,975 $24,982

$345,639

Total Group L&H Service Payroll ($)

Payroll (as % of Total Group L&H Revenue) Individual L&H Service/Sales Support Staff Number

15.9%

0.6 1.0 0.2

High Low

Average Revenue per Staff

$116,342 $22,719

$214,431

2015 Best Practices Study

Total Individual L&H Service Payroll ($) Payroll (as % of Total Individual L&H Revenue)

28.7%

Multi-Line Service/Sales Support Staff Number

Agencies with Revenues Between $1,250,000 and $2,500,000

*

High Low

4.0 1.1

Average Revenue per Staff

* * *

*

Total Multi-Line Service Payroll ($)

48

Payroll (as % of Total Multi-Line Revenue)

*Insufficient Data

Note: See page 163 for an explanation of column headings