2015 Best Practices Study

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

AVERAGE TOTAL REVENUES: $3,516,679 Pro!le (of Agencies in this Study Group)

Key Benchmarks Profile

Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Average

Top 25% Pro!t Top 25%Growth

Population Density of Metropolitan AreasWhere Home O!ce is Located Less than 50,000 34.0%

63.6%

36.4% 18.2% 18.2% 27.3%

50,000 – 250,000 250,000 – 1,000,000 More than 1,000,000 Corporate Structure C

25.5% 14.9% 25.5%

9.1%

18.2%

9.1%

17.0% 57.4%

27.3% 36.4%

45.5% 45.5%

S

Partnership

2.1%

9.1%

0.0% 9.1% 0.0%

LLC

23.4%

27.3%

Sole Proprietorship

0.0%

0.0%

Average # of Agency Locations (Main & Branch O!ces)

1.9

2.0

2.0

Total Square Footage of Office Space # of States in which Offices are Located

7,332

6,159

6,778

1.2

1.0

1.1

% of Agencies with an ESOP

0.0% 0.0%

0.0% 0.0%

0.0% 0.0%

% of Stock Owned by ESOP

Shareholders Number of Shareholders (excluding ESOP)

3.1 7.0 1.0

3.0

3.8

High Low

% Owned by Largest Shareholder

66.5%

71.3%

56.8%

High Low

100.0%

25.0%

Current Age of Largest Shareholder

55.6

59.2

52.6

Average

% of Agencies Owned by Another Corporation

8.5%

Description of Parent Corporation

Financial Institution

40.0% 20.0% 40.0%

Other included a holding company and a commercial P&C agent.

National Broker

2015 Best Practices Study

Other

Member of Group

Agencies with Revenues Between $2,500,000 and $5,000,000

Groups included Northlake Insurance Group, Ltd., Agency Network Exchange, CAA, Keystone Insurers Group, Combined Agents of America, Assuralliance, SIAA (Scan), Bay State Independent Insurance Agents Association, Shared Agency Services (SecureRisk), Trusted Insurance Alliance, Paci"c Interstate Insurance Brokers (PIIB) and Iroquois Group.

% of Agencies Belonging to a Franchise, Cluster, Alliance/Network or Aggregator Group

38.3%

56

Note: See page 163 for an explanation of column headings