2015 Best Practices Study

Analysis of Agencies with Revenues Between $2,500,000 and $5,000,000

Key Benchmarks Profile Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Revenue Growth by Source (continued) Historical Organic Growth (in Net Revenue)

Average

Top 25% Profit

Top 25% Growth

40%

31.3%

30%

21.9%

20.0%

20%

19.1%

15.7% 14.1%

12.5%

12.1%

11.7%

12.2%

10.9%

10.0%

10%

9.5%

9.1%

7.8% 6.0%

7.6%

6.7%

4.1%

3.6%

3.0%

0.7%

1.1%

0.6%

0.2%

0%

–1.3%

–1.6%

–10%

2007

2008

2009

2010

2011

2012

2013

2014

2015

Future Growth Percentage of agencies considering line of business as very important to growing agency’s revenue over the next 3 years

Surety-Bonding

25.5%

Personal P&C

76.6%

Small Commercial P&C

63.8%

14.9%

Individual Life & Health

38.3%

Group Medical/Health Insurance

27.7%

All Other Group Benefits

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

2015 Best Practices Study

Agencies with Revenues Between $2,500,000 and $5,000,000

63

Note: See page 163 for an explanation of column headings