2015 Best Practices Study

Analysis of Agencies with Revenues Under $1,250,000

Key Benchmarks Profile Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Revenue by Account Concentration % of Revenue Derived from Average

Top 25% Profit

Top 25% Growth

Largest Account

5.3%

1.9%

10.6%

High Low

26.4%

0.6%

10 Largest Accounts

13.0% 28.9%

9.5%

15.0%

High Low

1.3%

Average

Top 25% Profit

Top 25% Growth

“Other” Group Life & Health Revenue Source (excluding Group Medical) Life 53.1%

65.0% 15.0% 10.0% 10.0%

43.3% 10.0% 23.3%

Disability

8.7%

Dental & Vision

27.1%

Retirement/Pension

2.9% 7.3% 0.0% 0.0% 0.9%

6.7%

Worksite/Voluntary/Supplement

0.0% 0.0% 0.0% 0.0%

16.7%

Long-Term Care

0.0% 0.0% 0.0%

Employee Benefits TPA

All Other

2015 Best Practices Study

Agencies with Revenues Under $1,250,000

7

Note: See page 163 for an explanation of column headings