2015 Best Practices Study

Analysis of Agencies with Revenues Between $5,000,000 and $10,000,000

Key Benchmarks Profile Revenues Expenses Profitability Employee Overview Producer Info Service Staff Info Technology Insurance Carriers Appendix

Revenue by Account Concentration % of Revenue Derived from Average

Top 25% Profit

Top 25% Growth

Largest Account

3.6%

3.7%

5.0%

High Low

20.5%

0.6%

10 Largest Accounts

13.2% 33.6%

13.8%

14.8%

High Low

2.4%

Average

Top 25% Profit

Top 25% Growth

“Other” Group Life & Health Revenue Source (excluding Group Medical) Life 35.1%

26.7% 16.3% 29.9%

32.6% 12.1% 23.8%

Disability

14.3% 30.0%

Dental & Vision

Retirement/Pension

3.0% 7.2% 3.1% 0.3% 7.0%

0.3%

1.5%

Worksite/Voluntary/Supplement

11.8%

14.0%

Long-Term Care

2.7% 0.0%

3.1% 0.0%

Employee Benefits TPA

All Other

12.2%

13.1%

2015 Best Practices Study

Agencies with Revenues Between $5,000,000 and $10,000,000

85

Note: See page 163 for an explanation of column headings