2025 Best Practices Study Summary

SERVICE & SALES SUPPORT STAFF COMPENSATION

AGENCIES WITH REVENUES OF:

MEDIAN

<$1.25M $1.25-2.5M $2.5-5M $5-10M $10-25M $25-100M >$100M

COMMERCIAL LINES BOTTOM QUARTILE:

Account Executive (AE)

$53,750 $42,880 $26,625 $50,000 $40,000 $66,792 $57,673 $28,750 $50,000 $40,000 $108,226 $62,500 $35,000 $50,000 $40,000 $54,563 $40,000 $29,375 $40,000 $40,000 $64,728 $52,000 $37,167 $40,000 $40,000 $86,500 $60,000 $45,751 $40,000 $40,000

$64,608 $51,875 $44,235 $62,500 $59,899 $70,221 $55,461 $49,113 $65,000 $59,899 $83,610 $62,750 $60,000 $67,500 $59,899

$56,222 $53,023 $38,000 $55,833 $25,019 $67,250 $60,000 $42,000 $60,107 $28,342 $85,500 $68,526 $47,320 $85,000 $32,495 $48,001 $41,750 $33,500 $50,419 $25,019 $60,000 $51,137 $41,299 $56,500 $28,342 $70,750 $55,403 $44,280 $70,750 $32,495

$75,000 $59,574 $40,420 $61,200 $34,851 $90,375 $67,190 $47,083 $75,000 $64,748 $113,852 $75,054 $55,125 $98,500 $66,633 $57,500 $50,000 $33,296 $57,798 $30,608 $76,852 $57,655 $40,300 $62,677 $46,950 $96,244 $61,261 $47,209 $68,061 $65,096

$87,254 $61,560 $41,316 $73,651 $64,656 $101,600 $72,020 $50,022 $89,457 $75,000 $131,548 $81,450 $60,000 $103,134 $87,869 $65,000 $53,484 $38,257 $51,912 $38,362 $80,000 $59,602 $44,454 $57,750 $54,448 $95,000 $68,127 $49,500 $67,000 $63,626

$115,060 $73,842 $47,085 $69,347 $71,551 $130,200 $79,000 $53,108 $93,171 $83,906 $161,289 $91,813 $58,791 $108,265 $103,301 $73,495 $60,210 $43,000 $60,388 $53,443 $80,000 $63,070 $49,110 $73,000 $62,875 $90,815 $73,979 $56,954 $73,758 $66,253

$97,527 $67,552 $45,369 $72,455 $69,623 $110,288 $72,960 $53,350 $97,364 $99,442 $134,233 $80,611 $60,047 $139,044 $107,527 $77,716 $56,305 $45,044 $64,375 $43,183 $89,982 $59,221 $50,850 $75,500 $46,365 $95,087 $69,411 $57,234 $82,505 $55,823

Customer Service Rep (CSR)

Processor/Asst CSR

Marketing

Claims

AVERAGE PAY: Account Executive (AE)

Customer Service Rep (CSR)

Processor/Asst CSR

Marketing

Claims

TOP QUARTILE: Account Executive (AE)

Customer Service Rep (CSR)

Processor/Asst CSR

Marketing

Claims

PERSONAL LINES BOTTOM QUARTILE:

Account Executive (AE)

$54,350 $42,112 $42,000 $28,750

Customer Service Rep (CSR)

Processor/Asst CSR

Marketing

Claims

N/A

AVERAGE PAY: Account Executive (AE)

$56,221 $50,000 $50,793 $32,500

Customer Service Rep (CSR)

Processor/Asst CSR

Marketing

Claims

N/A

TOP QUARTILE: Account Executive (AE)

$64,504 $55,500 $55,000 $36,250

Customer Service Rep (CSR)

Processor/Asst CSR

Marketing

Claims

N/A

Cross Category Comparison

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