Breckland Scientific 2023 Catalogue

Customer Service On the phone or via email from 9.00am to 5.00pm ● Process your orders

● Answer queries ● Generate quotes ● Arrange returns & collections ● Account queries ● Saver Scheme admin Technical Support

There are a number of us, but Mark Jeffrey is the “main man” based in the lab next to the products! ● Answer technical enquires ● Test products ● Experts in all disciplines ● Provide instructions ● Providing product dimensions

● Liaise with manufacturers ● Arrange non-stock specials ● Perform repairs ● Liaise with CLEAPSS

Sales Support

Offering expert and dedicated support to school science departments and the technical staff within

them is at the heart of Breckland’s values. It also forms the basis of our reputation.

We are actively responding to the specific needs of our customers. As such we have restructured our regional sales support team allowing them to offer an even higher level of service, building meaningful working relationships with technicians. Their unique role is to provide technical and sales support along with in person demonstrations and training. Our team are all former technicians with academic backgrounds in science. As such they can relate first hand to the issues affecting science departments and will be only too happy to share an interchange of knowledge and experiences with you. Put simply, our team care!

● Technical enquiries ● On-site demonstrations ● Goods on approval ● Buying advice ● CPD, Training & support

● Compiling quotes ● A coffee and a chat! To find your dedicated Sales Support Manager please see the colour coded map or call 01785 227227

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