Columbia Bank

Getting Started6
New User Enrollment6
Logging In7
Logging Off7
Resetting A Forgotten Password8
Home Page10
Home Page Overview10
Account Summary Overview11
Account Details Overview12
Quick Transfer14
Account Grouping15
Editing a Group Name16
Deleting a Group16
Security17
Protecting Your Information17
General Guidelines17
User ID and Password17
Fraud Prevention17
Security Preferences18
Change Password18
Change User ID19
Secure Delivery20
Mobile Security Preferences21
Enabling Touch ID or Fingerprint Login21
Disabling Passcode Touch ID or Fingerprint Login23
Alerts Overview24
Date Alerts25
Account Alerts26
History Alerts27
Online Transaction Alerts28
Security Alerts Overview29
Edit Delivery Preferences29
Secure Message Overview30
Sending a Secure Message31
Transaction Types32
Moving Money Overview32
Transactions33
Transfer Funds33
Maintenance Center Overview35
Using Filters36
Creating or Deleting Custom Views Using Favorites36
Canceling Transactions37
Loan Details Overview38
Loan Payments40
Bill Pay42
Overview42
Biller Set Up43
eBills44
Schedule Payments45
Automatic Payments46
Change/Cancel Payments47
View Bill History48
Mobile/Tablet Bill Pay49
Bill Pay Overview49
Managing Payees51
Creating a Payee51
Editing a Payee52
Deleting a Payee53
Making a Manual Payment54
Canceling Pending Transactions55
Services56
Stop Payment Request56
Single Check56
Reordering Checks59
Statements60
Account Preferences61
Text Enrollment62
Change Personal Info64
Statement Delivery65
Themes66
CardSwap67
Getting Started67
Overview69
Locations70
Branches and ATMs70

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