Code Enforcement Process Maps

Hydrant Meters

Internal/ External Code Enforcement Phase Start

Report a Hydrant Meter Violation

No

Warning and Educate on Proper Connection

Yes

Intent to Comply

Observe a Hydrant Meter Violation

Check CCB to verify Hydrant Meter Account and Notate

Need to Make Site VIsit

Evaluate Information

Notate Contractor and Project

Yes if Not Documented

Site Visit

Code Violation

Yes

End

No

No

Contact Meters of violation and issue recommendation on additional actions

Issue NOV, Notate CCB

Notate final comments and close case

Improper Connection

Unmetered Connection

Confiscate Hydrant Meter

Severity

End

Assess and Notate Cost of Repair/ Replacement

Notate Final Comments and Close Case

Confiscate Hydrant Meter

Tampering

End

Confiscate and Return to Meters Notate CCB Account

High

Failure to Report Malfunction

Severity

Instruct Customer to Disconnect and Return Unit for Replacement/Repair Notate CCB Account

Follow up with Meters to ensure customer returned for repair/ replacement

Low

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