WCA May 2014

Industry news

The number one aim is satisfaction

With this calibration, the accuracy of the measuring device is verified and documented. Usually, customers require a calibration of their devices once a year. The benefit for customers is that they do not need to buy and maintain the calibration tools and equipment. This service can also be done at the company’s headquarters in Bremen, Germany, or at specially equipped subsidiaries. For customers with permanently installed equipment or those with time constraints, Sikora also offers an on-site calibration service, with a trained engineer visiting the customer’s site. Sikora technicians work in all parts of the world and customers are supported by a service specialist in Bremen or by one of the global offices

parts, so they are not subject to wear, which influences the measuring accuracy and keeps their accuracy for the entire life-time. For the required monitoring of measuring equipment to ISO 9001, Sikora offers a calibration service for customers.

CUSTOMER satisfaction is Sikora’s most important aim. Not only is the technology focused on this, but also the customer service. This service is diverse and includes the handling of support requests, commissioning of equipment, maintenance or repair and the supply of spare parts. In addition to classical service, Sikora offers device training and is now putting a focus on a calibration service for customers. With its extended service support, customers can choose from a variety of service possibilities – no matter in which part of the world the devices are installed. After the delivery of Sikora devices, adjustment is not necessary. Adjustment in this sense means the correction of the actual value to the nominal value in order to receive a correct display of the measuring values. All devices are free of moving

in their native language. Sikora AG – Germany Website : www.sikora.net

❍ Sikora now offers a calibration service for customers

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Wire & Cable ASIA – May/June 2014