Urban Partnership Retail Online Banking User Guide

Mobile Bill Pay

Cancel Pending Transactions

You can see all Pending and Processed transactions listed on the right hand panel.

To Cancel a Pending Transaction:

Click on the Bill Payment tab. 1. You can toggle to view only Pending or only Processed transactions by clicking the appropriate button on the right hand panel. 2. You can see the Pending payments marked as scheduled in green under the Status header. 3. To cancel the pending transaction, click the icon. 4. A new screen will appear. Click Cancel Payment . You should see a confirmation screen to show that this action is completed.

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