Autumn-Winter ESB News

Your feedback is highly valuable to us, and we make it our mission to listen to all your suggestions to ensure the ESB experience is as positive and smooth-running as it can be.

“There are too many steps in the booking process”

We’ve simplified and streamlined our site down to what you actually need.

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Our new booking system is specially designed to be intuitive, but prompts and tips will pop up to support you throughout the process.

“It’s complicated and not user- friendly”

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“Entering candidate names takes too long

You will now be able to upload all your candidates in one file, across multiple sessions. You can move candidates across into sessions using a simple ‘drag and drop’ motion.

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“I need to get booking details for my candidates but I don’t have the log in details”

Multiple users from each centre can be provided with their own log-in details to access the online system.

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“I have to call the office to change my booking”

On the new system you can now make changes to your bookings.

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