7.0 Malauzai Mobile Retail

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Retail Mobile Banking Guide for Android™ & iPhone®

v 7.0

Disclaimer Concepts, strategies and procedures outlined in this guide can and do change and may not be applicable to all readers. The content in this guide is not warranted to offer a particular result or benefit. Neither the author/publisher, nor this financial institution shall be liable for any damages arising out of the use of this guide, including but not limited to loss of profit, commercial, special, incidental or other damages. For complete product and service information, please refer to the terms, conditions and disclosures for each product and service. © 2017 Murphy & Company, Inc. | 13610 Barrett Office Drive, Suite 206 | St. Louis, MO 63021 | mcompany.com Android is a trademark of Google Inc. Microsoft, Windows, Excel, and Internet Explorer are registered trademarks of Microsoft Corporation. Firefox is a registered trademark of the Mozilla Foundation. Quicken, QuickBooks and FinanceWorks are registered trademarks of Intuit, Inc. iPhone, Macintosh and Safari are registered trademarks of Apple, Inc. Acrobat and Reader are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. THIS PRODUCT IS NOT ENDORSED OR SPONSORED BY ADOBE SYSTEMS INCORPORATED, PUBLISHER OF ACROBAT READER.

Getting Started

Mobile banking is one of the most convenient ways to visit a financial institution. Instead of traveling to a location, accessing your accounts through our mobile app places best-in-class, highly intuitive technology and flexible features directly into the palm of your hand. Our app is versatile—yet simple—as we employ an effective interface that increases user satisfaction, complete with exceptional online functionality designed to exceed expectations and strengthen your banking experience. We invite you to explore this helpful tutorial guide to become more familiar with our exciting mobile banking services.

Table of Contents Getting Started

Download the App. .......................................................................................................3 Android™................................................................................................................................. 3 iPhone®................................................................................................................................... 4 Enrollment......................................................................................................................5 Logging In.......................................................................................................................8 Main Menu Overview..................................................................................................10 Accounts Details Overview.........................................................................................11 Attach Images..............................................................................................................12 Security Protecting Your Information......................................................................................13 General Guidelines............................................................................................................... 13 Login ID and Password........................................................................................................ 13 Fraud Prevention.................................................................................................................. 13 Security Alerts Delivery Options...............................................................................................14 Security Alerts....................................................................................................................... 15 Account Alerts....................................................................................................................... 16 Secure Messaging Overview......................................................................................17 Sending a Message............................................................................................................... 18 Cards.............................................................................................................................19 One-Time & Recurring................................................................................................20 Viewing Scheduled or Processed Transfers.............................................................24 Deposit a Check...........................................................................................................25 Add a Payee..................................................................................................................28 Paying a Bill with your Camera..................................................................................30 Paying an Existing Bill.................................................................................................35 Viewing Scheduled and Processed Payments.........................................................39 Send Money.................................................................................................................40 Receive Money.............................................................................................................44 Money Manager Overview (PFM)..............................................................................47 Statements...................................................................................................................49 Check Reorder.............................................................................................................50 Stop Check Payment...................................................................................................51 Single Check.......................................................................................................................... 51 Multiple Checks.................................................................................................................... 53 Social.............................................................................................................................55 Settings.........................................................................................................................56 Locations......................................................................................................................57

Getting Started Download the App

Whether you are attempting to access and download our app from an Android™ or iPhone®, an unlimited amount of freedom and access to your accounts can be achieved in just a few moments. Android™ Intro paragraph needed

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Go to Google™ Play on your Android device. 1. Using the Google Play search bar, enter the name of your financial institution. 2. Locate your financial institution, tap the entry from the list. 3. Tap the Install button to begin downloading the app.

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Getting Started: Download the App

iPhone® Intro paragraph needed

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Go to the App Store on your iPhone device. 1. Using the App Store search bar, enter the name of your financial institution. 2. Locate your financial institution, tap the entry from the list. 3. Tap the Get button to begin downloading the app. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

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Getting Started: Download the App

Getting Started

Enrollment

After you have installed our mobile banking app on your device, you will then need to enroll your information into the system. Once you complete this quick and easy process, you are on your way to banking everywhere you go!

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Tap the app icon to launch Murph's Online Banking. 1. Tap the Get Started button to log in from the welcome screen. 2. Tap the "Sign Up" link to begin enrollment. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d

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3. Review the Online Banking Services Agreement on the Disclaimers page and click the Accept button to agree to the terms and conditions. 4. Use the drop-down to select your customer type for verification. 5. Tap the Next button. J1 J2 J3 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J A1 B1 C1 D1 E1 F1 G1 H1 I1 J A2 B2 C2 D2 E2 F2 G2 H2 I2 J A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

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Getting Started: Enrollment

6. Fill out the Customer Verification screen with the required information and tap the Next button. 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

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Note: The successful enrollment message screen may vary.

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Getting Started: Enrollment

Getting Started

Logging In After your first-time enrollment, logging in is easy and only requires your login ID and password. To keep your information secure, a verification question is presented.

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Tap the app icon to launch Murph's Online Banking. 1. Tap the Get Started button to log in from the welcome screen. 2. Enter your username and password. 3. (Optional) Toggle the "Save" switch to save your username and password. 4. Tap the Log In button. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 J2

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Getting Started: Logging In

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5. Enter the answer to the verification question. 6. Tap the Enter button when you are finished. You are now successfully logged in! J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 J2

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Getting Started: Logging In

Home Page

Main Menu Overview

After logging in, you are taken directly to the Home page where you can view the Main Menu. This page is designed to help you navigate to every feature within Online Banking. 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

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A. Tap the icon displayed on top-left side of the screen to view the main menu items. B. Press and drag the menu back to the left to retract.

Note : The letters correspond to several available features on the Home page.

Getting Started: Main Menu Overview

Home Page

Accounts Details Overview Select a Murph account on the Home page to view the account details. Here you can view every transaction pertaining to that account. Including details such as type of transaction, check images and account balances so you stay organized and on top of your finances.

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A. Your accounts are displayed in a list at the top of the screen. B. Select an account from the main menu page to view transaction information. C. You can find transactions within that account using the search bar. D. Tap an entry to reveal a snapshot of details about the transaction. J1 J2 J3

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Getting Started: Accounts Details Overview

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Home Page Attach Images

Attaching an image to a transaction, whether it is an image of a receipt or a check, can serve as a helpful reminder when reviewing your account activities in the future.

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Select a transaction from your accounts summary page that you would like to attach an image to. 1. You have two options when attaching an image. a. Tap the icon to attach an image to a transaction. b. Tap the icon to attach a check image to a transaction. 2. Decide whether you would like to take a photo or choose from your photo library by tapping the appropriate button. Note: To attach a check image, your mobile device automatically opens to camera mode. Sign the back of the check, align it within the camera window and tap inside the window to take an image of the check. Tap the Done button when you are finished. 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

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Getting Started: Attach Images

Security

Protecting Your Information

We do all that we can to protect your personal information and provide a secure experience. However, we rely on you to take further precautions to ensure your online safety. General Guidelines • Make sure all operating systems and antivirus software are up-to-date. • Always use secure wireless (WiFi) networks that require a password. • Never leave a computer or device unattended when logged in. • Regularly monitor recent account history for unauthorized transactions. • Always log off when finished. Login ID and Password • Create strong login IDs and passwords by using a mixture of case styles, numbers and special characters. • Do not create passwords that contain personal information. • Change passwords periodically and memorize them. • Only register personal computers and devices. • Avoid using features that save login IDs and passwords. Fraud Prevention • Do not open email attachments or click/tap on links from unsolicited sources. • Avoid giving out personal information on the phone or through email. • Shred unwanted sensitive documents including receipts, checks, deposit slips, pre-approved credit card offers and expired cards. • Act quickly. If you suspect that financial information has been compromised, call us immediately at (512) 961-5699.

Security: Protecting Your Information

Security

Alerts Delivery Options

Enjoy convenience, ease and peace of mind when it comes to your online banking. Alerts help you stay on top of your finances by notifying you via email, text or both when the specified criteria are met.

Tap the icon and then tap the Alerts tab. 1. Tap the your phone settings. 2. Enter your email address or phone number 3. Tap the Save button when you are finished. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I A1 B1 C1 D1 E1 F1 G1 H1 I1 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J1

icon to change 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

icon to change your email settings or tap the

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Security: Alerts Delivery Options

Security Alerts We want you to feel confident while using Online Banking. To help you feel safe and in control, Security Alerts are implemented in your accounts to notify you immediately when security scenarios occur.

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A1 B1 C1 D1 E1 F1 G1 H1 I1

A2 B2 C2 D2 E2 F2 G2 H2 I2

A3 B3 C3 D3 E3 F3 G3 H3 I3

Tap the icon and then tap the Alerts tab. 1. Select the Security Alerts tab. 2. Tap on an alert to expand it. 3. Click an icon under an alert to activate or deactivate it. • Email alert is activated. • OFF Email alert is deactivated. 4. Enter a dollar amount, if required. 5. Tap the Save Changes button when you are finished. 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

Account Alerts There should be no surprises when it comes to your finances. Account Alerts can notify you when the balances in your accounts go above or below a number you specify.

11 12 13 14 15 1 21 22 23 24 25 2 1 2 3 4 5 6

J1 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7 1c 2c 3c 4c 5c 6c 7c K L M N O P Q U V W X Y Z A B C D E F G 11 12 13 14 15 16 17 1 21 22 23 24 25 26 27 2 1 2 3 4 5 6 7 8 1a 2a 3a 4a 5a 6a 7a 8 1b 2b 3b 4b 5b 6b 7b 8 1c 2c 3c 4c 5c 6c 7c 8 K L M N O P Q U V W X Y Z A B C D E F G 11 12 13 14 15 16 17 18 21 22 3 24 25 26 27 28 1 2 3 4 5 6 7 8 K L M N O P Q R U V W X Y Z A B C D E F G H 1a 2a 3a 4a 5a 6 1b 2b 3b 4b 5b 6 1c 2c 3c 4c 5c 6 11a 12a 13a 14a 15a 1 11b 12b 13b 14b 15b 1 1d 2d 3d 4d 5d 6 A1 B1 C1 D1 E1 F A2 B2 C2 D2 E2 F A3 B3 C3 D3 E3 F J2 J3 11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 K L M N O U V W X Y A B C D E F 11a 12a 13a 14a 15a 16a 17 11b 12b 13b 14b 15b 16b 17 1d 2d 3d 4d 5d 6d 7d 8 1d 2d 3d 4d 5d 6d 7 A1 B1 C1 D1 E1 F1 G A2 B2 C2 D2 E2 F2 G A3 B3 C3 D3 E3 F3 G 11a 12a 13a 14a 15a 16a 7a 1 11b 1 b 13b 14b 15b 16b 17b 1 A1 B1 C1 D1 E1 F1 G1 A2 B2 C2 D2 E2 F2 G2 H A3 B3 C3 D3 E3 F3 G3 H 1a 2a 3a 4a 5a 6a 7a 8a 1b 2b 3b 4b 5b 6b 7b 8b 1c 2c 3c 4c 5c 6c 7c 8c 11a 12a 1 a 14a 15a 16a 17a 18a 1d d 3d 4d 5d 6d 7d 8d

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

A2 B2 C2 D2 E2 F2 G2 H2 I2

Tap the icon and then tap the Alerts tab. 1. Select the Account Alerts tab. 2. Tap an account to activate email or SMS/Text alerts. 3. Tap on an alert to expand it. 4. Click an icon under the alert to activate or deactivate it. • Email alert is activated. • OFF Email alert is deactivated. • Text alert is activated. • OFF Text alert is deactivated. 5. Enter a dollar amount, if required. 6. Tap the Save Changes button when you are finished. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19 20 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

A3 B3 C3 D3 E3 F3 G3 H3 I3

11b 12b 13b 14b 15b 16b 17b 18b

A1 B1 C1 D1 E1 F1 G1 H1 A2 B2 C2 D2 E2 F2 G2 H2 A3 B3 C3 D3 E3 F3 G3 H3

Security: Alerts Delivery Options

Security

Secure Messaging Overview

If you have questions about your accounts or need to speak with someone at Murph, Secure Messages allows you to communicate directly with a Murph customer service representative. From the Secure Messages page, you can find replies, old messages or create new conversations.

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a A1 B1 C1 D1 E1 F1 G1 H1 I1 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d A2 B2 C2 D2 E2 F2 G2 H2 I2 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a A1 B1 C1 D1 E1 F1 G1 H1 I1 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1 J2 A3 B3 C3 D3 E3 F3 G3 H3 I3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A1 B1 C1 D1 E1 F1 G1 H1 I1 J3 J2 J1

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

A2 B2 C2 D2 E2 F2 G2 H2 I2

A3 B3 C3 D3 E3 F3 G3 H3 I3 J3

A3 B3 C3 D3 E3 F3 G3 H3 I3

A2 B2 C2 D2 E2 F2 G2 H2 I2

Tap the icon and then tap the Messaging tab. A. Tap the appropriate button to read new, sent and archived messages. B. Tap the icon to mark a message as a favorite. C. Delete multiple messages by checking the box next to the corresponding message. D. Tap on a message to open it. J3 A3 B3 C3 D3 E3 F3 G3 H3 I3

Security: Secure Messaging Overview

Sending a Message Starting a new conversation through Online Banking is just as effortless as sending an email. Unlike an email, you can safely include confidential personal information relating to your accounts or attach files within a new message.

J1 A1 B1 C1 D1 E1 F A2 B2 C2 D2 E2 F A3 B3 C3 D3 E3 F A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 A3 B3 C D3 E3 F3 J2 A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 11a 12a 13a 14a 15a 16a 11b 12b 13b 14b 15b 16b 1d 2d 3d 4d 5d 6d J3 11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 K L M N O P Q R S U V W X Y Z A B C D E F G H I 11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 a a a a a b b b b b 1c 2c 3c 4c 5c 6c K L M N O P U V W X Y Z A B C D E F 11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c 1d 2d 3d 4d 5d 6d K L M N O P U V W X Y Z A B C D E F 1a 2a 3a 4a 5a 6a 7a 8a 9a 1b 2b 3b 4b 5b 6b 7b 8b 9b 1c 2c 3c 4c 5c 6c 7c 8c 9c K L M N O P U V W X Y Z A B C D E F 11a 12a 13a 14a 15a 16 1d 2d 3d 4d 5d 6 11a 12a 13a 14a 15a 16a 11b 12b 13b 14b 15b 16b 11a 12a 13a 14a 15a 16a 17a 18a 19a 11b 12b 13b 14b 15b 16b 17b 18b 19b 1d 2d 3d 4d 5d 6d 7d 8d 9d 1b 12b 13b 14b 15b 16 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

Tap the icon and then tap the Messaging tab. 1. Create a new message by tapping the icon. 2. Use the drop-down and select the subject of your new message. 3. Enter your message. 4. (Optional) Attach a file by clicking the icon. 5. Tap the "Send" link when you are finished. A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 A3 B3 C3 D3 E3 F3

Security: Secure Messaging Overview

Security

Cards

We understand that a wallet full of bank-issued plastic may not be the easiest to keep under control, so we allow you to enable or disable cards as you feel necessary with our Card feature.

Tap the icon and then tap the Card tab. 1. Tap a card image to enable or disable it.

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11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

A2 B2 C2 D2 E2 F2 G2 H2 I2

A3 B3 C3 D3 E3 F3 G3 H3 I3

Security: Cards

Transfers

One-Time & Recurring When you need to make a one-time or recurring transfer between your personal Murph accounts, you can use the Transfers feature. These transactions go through automatically, so your money is always where you need it to be.

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11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

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A2 B2 C2 D2 E2 F2 G2 H2 I2

A3 B3 C3 D3 E3 F3 G3 H3 I3

Tap the icon and then tap the Transfer Funds tab. 1. Tap the Transfer between accounts button on the next screen to initiate a single funds transfer. 2. Select the account to take funds from. K L M N O P Q U V W X Y Z A B C D E F G

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1d 2d 3d 4d 5d 6d 7d

11a 12a 13a 14a 15a 16a 17a 1

Security: One-Time & Recurring

11b 12b 13b 14b 15b 16b 17b 1

A1 B1 C1 D1 E1 F1 G1

11 12 13 14 15 1 21 22 23 24 25 2 1 2 3 4 5 6 K L M N O U V W X Y A B C D E F 11 12 13 14 15 1 21 22 23 24 25 2 1 2 3 4 5 6 K L M N O U V W X Y A B C D E F 11 2 13 14 15 16 1 21 22 3 24 25 26 1 2 3 4 5 6 1a 2a 3a 4a 5a 6a 1b 2b 3b 4b 5b 6b 1c 2c 3c 4c 5c 6c K L M N O P U V W X Y Z A B C D E F 1a 2a 3a 4a 5a 6 1b 2b 3b 4b 5b 6 1c 2c 3c 4c 5c 6 1a 2a 3a 4a 5a 6 b 2b 3b 4b 5b 6 1c 2c 3c 4c 5c 6 11a 2a 13a 14a 15a 16a 11b 2b 13b 14b 15b 16b 1d 2d 3d 4d 5d 6d A1 B1 C1 D1 E1 F1 A2 B2 C2 D2 E2 F2 A3 B3 C3 D3 E3 F3 11a 12a 13a 14a 15a 1 11b 12b 13b 14b 15b 1 1d 2d 3d 4d 5d 6 1d 2d 3d 4d 5d 6 A1 B1 C1 D1 E1 F A2 B2 C2 D2 E2 F A3 B3 C3 D3 E3 F 11a 12a 13a 14a 15a 1 11b 12b 13b 14b 15b 1 A1 B1 C1 D1 E1 F A2 B2 C2 D2 E2 F A3 B3 C3 D3 E3 F

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

3. Select the account to send funds to. 4. Enter the amount to transfer. 5. You have a few options when selecting the frequency of your transaction. a. Single Transfer : Select the "One-time" option. b. Recurring Transfer : Select an option other than One-time and establish the recurrence schedule, depending on the option selected. This can include an end date or a specific number of transfers. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4 5d 6 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

A2 B2 C2 D2 E2 F2 G2 H2 I2

A3 B3 C3 D3 E3 F3 G3 H3 I3

Security: One-Time & Recurring

11 12 13 14 15 16 17 21 22 23 24 25 26 27 1 2 3 4 5 6 7 K L M N O P Q U V W X Y Z A B C D E F G 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c 11a 12a 13a 14a 15a 16a 17 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 11b 12b 13b 14b 15b 16b 17 1d 2d 3d 4d 5d 6d 7d A1 B1 C1 D1 E1 F1 G A2 B2 C2 D2 E2 F2 G2 A3 B3 C3 D3 E3 F3 G3 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

6. Select the transfer date using the calendar feature. 7. Tap the Submit button.

Note: When the calendar feature appears, the date you choose highlights in green.

A1 B1 C1 D1 E1 F1 G1 H1 I1

A2 B2 C2 D2 E2 F2 G2 H2 I2

A3 B3 C3 D3 E3 F3 G3 H3 I3

Security: One-Time & Recurring

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

8. Tap the Confirm button to submit your transfer for review. J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

Note: The transfer appears within the Scheduled category on the main Transfers screen until it is delivered. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

A2 B2 C2 D2 E2 F2 G2 H2 I2

A3 B3 C3 D3 E3 F3 G3 H3 I3

Security: One-Time & Recurring

Transfers

Viewing Scheduled or Processed Transfers

You can view your scheduled and processed transfers within the Transfer Funds feature. This helps you stay in control of account transfer activities that occur and ensures your transfers are processed smoothly.

10 1 12 13 14 15 16 17 18 19 20 1 22 23 24 25 26 27 28 29 30 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10b 1b 2b 3 4 5b 6 7b 8b 9 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d 10a 1a 2a 3 4 5 6 7 8 9

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

Tap the icon and then tap the Transfers Funds tab. 1. Tap either the Scheduled or History button to view your pending transfers. 2. Tap a transaction to view additional details. J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 J3

1a 12a 13a 14a 15a 16a 17a 18a 19a 20a

1b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

A2 B2 C2 D2 E2 F2 G2 H2 I2

A3 B3 C3 D3 E3 F3 G3 H3 I3

Security: Viewing Scheduled or Processed Transfers

Transfers

Deposit a Check

With our mobile app on your Android or iOS device, you can deposit checks into your Online Banking account by taking a photo of the check.

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11 12 13 14 15 16 17 1 21 22 23 24 25 26 27 2 1 2 3 4 5 6 7 K L M N O P Q U V W X Y Z A B C D E F G 1a 2a 3a 4a 5a 6a 7a 1b 2b 3b 4b 5b 6b 7b 1c 2c 3c 4c 5c 6c 7c

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

A2 B2 C2 D2 E2 F2 G2 H2 I2

A3 B3 C3 D3 E3 F3 G3 H3 I3

Tap the icon and then tap the Deposit a Check tab. 1. Tap the Snap a picture of a check button. 2. Choose the account you would like the check deposited to.

Note: Checks deposited before 5:00 p.m. between Monday and Friday process the same day. Deposits after this time credit to your account on the next business day.

1d 2d 3d 4d 5d 6d 7d

11a 12a 13a 14a 15a 16a 17a 1

Security: Deposit a Check 11b 12b 13b 14b 15b 16b 17b 1 A1 B1 C1 D1 E1 F1 G1 A2 B2 C2 D2 E2 F2 G2

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d

11 12 13 14 15 16 21 22 23 24 25 26 1 2 3 4 5 6 K L M N O P U V W X Y Z A B C D E F 1a 2a 3a 4a 5a 6 1b 2b 3b 4b 5b 6 1c 2c 3c 4c 5c 6

1d 2d 3d 4d 5d 6

3. Enter the check amount. 4. Click the "Done" link. 5. Sign the back of the check, align it within the camera window and tap inside the window to take an image of both the front and back of the check. A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2 J3 A3 B3 C3 D3 E3 F3 G3 H3 I3 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b 1d 2d 3d 4d 5d 6d 7d 8d 9d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 11b 12b 13b 14b 15b 16b 17b 18b 19b 20b J1

11a 12a 13a 14a 15a 16

11b 12b 13b 14b 15b 16

A1 B1 C1 D1 E1 F A2 B2 C2 D2 E2 F A3 B3 C3 D3 E3 F

A1 B1 C1 D1 E1 F1 G1 H1 I1

A2 B2 C2 D2 E2 F2 G2 H2 I2

A3 B3 C3 D3 E3 F3 G3 H3 I3

Security: Viewing Scheduled or Processed Transfers

1 11 12 13 14 15 16 17 18 19 21 22 23 24 25 26 27 28 29 1 2 3 4 5 6 7 8 9 K L M N O P Q R S U V W X Y Z A B C D E F G H I 1a 2a 3a 4a 5a 6a 7a 8a 9a 1b 2b 3b 4b 5b 6b 7b 8b 9b 1c 2c 3c 4c 5c 6c 7c 8c 9c

1d 2d 3d 4d 5d 6d 7d 8d 9d

11a 12a 13a 14a 15a 16a 17a 18a 19a

11b 12b 13b 14b 15b 16b 17b 18b 19b

A1 B1 C1 D1 E1 F1 G1 H1 I1 A2 B2 C2 D2 E2 F2 G2 H2 I2 A3 B3 C3 D3 E3 F3 G3 H3 I3 10

10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9

11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 2 3 4 5 6 7 8 9 J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

6. Tap the Submit button. 7. Review your deposit information. 8. Tap the Confirm button when you are finished. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 1d 2d 3d 4d 5d 6d 7d 8d 9d J K L M N O P Q R S T U V W X Y Z A B C D E F G H I

Note: Deposits appear as a pending transaction in your account until they are approved. A message is sent confirming the deposit has been successfully submitted. 10a 1a 2a 3a 4a 5a 6a 7a 8a 9a 10b 1b 2b 3b 4b 5b 6b 7b 8b 9b 10c 1c 2c 3c 4c 5c 6c 7c 8c 9c 10d 11a 12a 13a 14a 15a 16a 17a 18a 19a 20a 1d 2d 3d 4d 5d 6d 7d 8d 9d

11a 12a 13a 14a 15a 16a 17a 18a 19a 20a

11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

A1 B1 C1 D1 E1 F1 G1 H1 I1

J1 A1 B1 C1 D1 E1 F1 G1 H1 I1

J2 A2 B2 C2 D2 E2 F2 G2 H2 I2

A2 B2 C2 D2 E2 F2 G2 H2 I2

A3 B3 C3 D3 E3 F3 G3 H3 I3

Security: Viewing Scheduled or Processed Transfers

Picture Pay

Add a Payee

The individual that receives your payments is known as a payee. You can pay just about any company, person, loan or account using our bill pay system. Before you can begin making payments, you need to decide on what type of payee to create and how they will receive funds. • Company : Electronically pay a company such as your mobile phone provider, utility company or even your dentist. The information printed on your bill is all you need to set up a company as a payee. • Person : Send money directly to someone’s account using their routing and account numbers.

11 12 13 14 15 21 22 23 24 2 1 2 3 4 5 K L M N U V W X Y A B C D E 1a 2a 3a 4a 5 1b 2b 3b 4b 5 1c 2c 3c 4c 5

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Tap the icon and then tap the Picture Pay tab. 1. Tap the Payees button to add a new payee. 2. Select the account to take funds from.

A1 B1 C1 D1 E1 F1 G1 H1 I1

1d 2d 3d 4d 5

A2 B2 C2 D2 E2 F2 G2 H2 I2

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A3 B3 C3 D3 E3 F3 G3 H3 I3

11b 12b 13b 14b 15

A1 B1 C1 D1 E A2 B2 C2 D2 E

Security: Add a Payee

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11b 12b 13b 14b 15b 16b 17b 18b 19b 20b

3. Enter the payee name, payee nickname and account number. Scroll down to enter the address for the payee, including the city, state and zip code. 4. Tap the Submit button when you are finished. J1 A1 B1 C1 D1 E1 F1 G1 H1 I1 J2 A2 B2 C2 D2 E2 F2 G2 H2 I2

A3 B3 C3 D3 E3 F3 G3 H3 I3

Security: Add a Payee

Picture Pay

Paying a Bill with your Camera

Just like transferring funds, paying bills shouldn't require taking extra steps to complete. Picture Pay saves you time and effort by allowing you to pay bills with your camera.

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Tap the icon and then tap the Picture Pay tab. 1. Tap the Pay a bill with your camera button.

Security: Paying a Bill with your Camera

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2. Detach the payment voucher from your paper bill and align it within the camera window. Be sure the account number, the biller's address and all four corners of the voucher are visible. 3. Tap the button. The information from the voucher is then connected with a payee you have set up.

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Security: Paying a Bill with your Camera

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