LOREAL_Registration_Document_2017

L'Oréal’s corporate social, environmental and societal responsibility* L’ORÉAL’S CORPORATE SOCIAL, ENVIRONMENTAL AND SOCIETAL POLICIES

PERFORMANCE SUMMARY FOR PLANTS AND DISTRIBUTION CENTRES SINCE 2006 (TFC)

Integrating acquisitions into all these processes The Group regularly acquires new industrial sites. A formal integration process then makes it possible to provide these sites with extra support and assistance in order for them to be brought into compliance with all the EHS requirements defined, and to bring under control the potential risks. The purpose of this integration process is to enable these sites to rapidly achieve the performance level expected by the Group. It comprises: A regulatory compliance audit carried out by an 1. independent third party within 6 months of the acquisition; Deployment of the EHS processes described above (EHS 2. manual, EHS reporting, training, audit programme); Monitoring of its integration within the Group. 3. L’Oréal undertakes to develop, produce, distribute and sell innovative products of the highest quality, while having an ethical conduct and looking after, in particular, the health and safety of employees, consumers and the communities in which the Group performs its activities. The Health (H) and Safety (S) policy is defined and implemented in order to meet these requirements. It is a priority objective of the Group’s general policy and constitutes one of its main managerial pillars. Each manager is assessed with regard to his/her ability to deploy the policy, and with regard to his/her Health and Safety results. “Zero accident” is the ambitious commitment that L’Oréal has set itself with regard to the safety of its employees. To achieve this target, the Group has put in place comprehensive programmes aimed at reducing the risks and ensuring constant improvement in results. This safety culture has led to setting high standards and involving employees at all levels of the Company (1) . The Group’s Health and Safety policy 3.1.3.3. A shared ambitious policy

3.50

3.00

2.50

2.00

1.50

1.00

0.50

0.00

3

2011 2010 2012 2013 2014 2015 2016 2017

2007 2008 2009

Priority focuses for deployment of the Health and Safety Policy The main EHS focuses and orientations relate to the following eight areas: Definition and deployment of strategy and action plans to 1. achieve the 2020 target: TFc (Conventional Frequency Rate) (2) <0.5 for all the Group’s sites; Commitment and visible participation by management; 2. Initiatives to deal with the most frequent incidents, 3. including in particular a global economics programme and a specific programme to prevent falls and hand injuries; Organisation and EHS practices in line with the Group’s 4. standards with OHSAS 18001 accreditation for all Operations Division sites; Specific training programme for managers, EHS managers 5. and operators/technicians; Ongoing improvement of the Health and Safety 6. management systems at all sites; Active employee participation; 7. Sharing of resources, feedback and best practices. 8.

These rates may be inaccurate by 5% at most due to the local interpretation of the rules; work to improve the accuracy of these indicators is currently in (1) progress. TFc = Number of lost-time accidents per million hours worked for L’Oréal staff. (2)

REGISTRATION DOCUMENT / L'ORÉAL 2017

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