LOREAL_Registration_Document_2017

1 Presentation of the Group Integrated report AN ORGANISATION THAT SERVES THE GROUP’S DEVELOPMENT

SUPPORT DEPARTMENTS 1.4.3. Several specialist corporate departments provide their expertise and support to the Operational Divisions, to subsidiaries in their market and to the other business activities:

Research and Innovation

The Corporate Research and Innovation Department is responsible for advanced and applied research.

The Corporate Digital Department seeks to accelerate the Group’s digital transformation by helping the brands to create enriched spaces for expression and helping the teams to build more interactive, personalised and closer relationships with consumers, while taking advantage of the business development opportunities offered by Digital as a distribution channel. The Corporate Operations Department contributes to the Group’s growth, from the design of packaging, sourcing and production through to the distribution of the Group’s products thanks to an integrated value chain, aimed at guaranteeing consumers all across the world compliance with strict quality, safety and societal and environmental responsibility standards.

Digital

Operations

Human Resources

The Corporate Human Resources Department is in charge of recruitment, training and talent development policies and of coordinating social policy.

Administration & Finance

The Corporate Administration and Finance Department is responsible for the Group’s financial policy, management and consolidation, acquisitions, information systems and legal and tax co-ordination, as well as financial reporting, investor and shareholder relations and strategic planning.

Communication and Public Affairs

The Corporate Communication and Public Affairs Department is responsible for coordinating corporate communication and coordinating brand communication.

Environmental and Social Responsibility

The Environmental and Social Responsibility Department is in charge of the Group’s Sustainable Development policy through its Sharing Beauty With All programme, sponsorship actions and citizen engagement projects by the Group and the L’Oréal Corporate Foundation.

The Group’s international development has naturally meant that L’Oréal has had to adapt its organisation to the need to coordinate the establishment and development of its brands on every continent. Various geographical zones have been created for this purpose, each with operational responsibility for the subsidiaries based in

the countries of its region: Western Europe zone; s Americas zone; s Asia, Pacific zone; s Eastern Europe zone; s Africa, Middle East Zone. s

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