Sustainability Report 2020 16 page version

Our commitment to sustainability

We define our sustain- ability as long-term

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prosperity for our people, customers,

communities and company de- livered through Genuine Service Excellence. We believe the foun- dation of sustainability success comes from the inside out.

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2015-2019 Summary of major impact

18% Cus sini aut ulpa sunda diatiat aditetur rendiam inctis aperem Environmental initiatives, page 7

24% Cus sini aut ulpa sunda diatiat ad it etur rendiam

20% Cus sini aut ulpa sunda dia- tiat aditetur rendiam inctis aperem People initiatives, page 3

inctis aperem khjkl kh Economic initiatives, page 11

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