Asia F&B Academy 2018 Agenda

Registration Please be seated in Saga Ballroom by 9.55am Welcome Coffee by Ames Starr & the Sofitel Team Welcome Address Louise Daley, Deputy CEO Accorhotels Asia Pacific Heartist in Food & Beverage Michael Vaz, VP Learning and Talent Development Asia Pacific Regional and Global Food & Beverage Update Nigel Moore, VP Food & Beverage Luxury, SEA Amir Nahai, CEO Global Food & Beverage & Procurement ResDiary | Accor Plus | Gourmet Plus Louise Daley, Deputy CEO AccorHotels Asia Pacific Paul Stevens, CEO Accor Plus Lunch @ Racines - 5th floor Selecting the Right Food & Beverage Talent Christine Rumble, Chief Talent & Culture Officer Asia Pacific AccorHotels 2018 Hygiene Audits Kirwin Hamman, Managing Director & Lead Safety Auditor, The Environmental Health Consultancy (EHC) Harassment in the Workplace Christine Rumble, Chief Talent & Culture Officer Asia Pacific Rhonda Hare, General Counsel Asia Pacific Driving Food & Beverage Customer Satisfaction Alice Jenkins, Regional Director Marketing USEA Grace Ang, Manager Guest Experience Asia Pacific Break Staging a Photo Shoot Nicholas Ee, Nicolas Ee Photography | www.nicholasee.com Restaurant Revenue Tools Kate Walsh, Director Total Revenue Management Global Guest Speaker Ryan Clift Dinner

9:00

D A Y

9.15 - 9.55

10.00 - 10.15

1

10.15 – 10.45

-

10.45 - 11.30

P L E N A R Y

11:30 - 12.30

12.30 – 1.30

1.30 - 2.00

2.00 – 2.30

2.30 – 3.00

3.00 – 3.45

3.45 – 4.15 4.15 - 5.00

5.00 - 5.30

5.30 – 6.30

7.00

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