City of Stirling Stakeholder Identification, Management and Engagement Plan

Process for coordination of stakeholder identification, management and engagement across the City

R e s p o n s i v e > I n c l u s i v e a n d a c c e s s i b l e > G e n u i n e > T r a n s p a r e n t < P u r p o s e f u l a n d p l a n n e d < A c c o u n t a b l e < T i m e l y <

Decide and Analyse 1. Decide the

Plan and design Develop and prepare

Implement and engage

Close off and evaluate 1. Collate and

1. Set engagement objectives and outcomes 2. Identify the resources required 3. Identify possible engagement methods and communications tools 4. Identify closing off requirements

1. Register the engagement 2. Develop the

1. Promote

communications and engagement needs

participation in the engagement program

analyse the data

2. Report on the findings 3. Close the loop 4. Evaluate the process

communications and engagement plan communications and engagement plan

2. Understand

2. Deliver the

the context and scope

engagement activities

3. Approval of

3. Identify and

understand the stakeholders

4. Develop and organise resources

Figure 3 . Stakeholder engagement process Advice and support is available from Customer and Communications at every step of the cycle.

City of Stirling Stakeholder Identification, Management and Engagement Plan  |  9