2018 Crest Healthcare Catalog

Repair & Services

Crest Repairs |

Reparable Products & Fees A $15.00 minimum service charge applies to non-warranty items deemed unrepairable. The service charge includes inspection, cleaning and testing to ensure your product is returned to you in the best condition possible. Reparable products will be charged as listed below. Products may be deemed unrepairable due to age, condition or cost of replacement parts. Whenever possible, Crest will recommend a direct substitute and will waive the $15.00 minimum service charge if replacements are purchased. Crest Repair Services The engineers and technicians at Crest have the experience and knowledge to repair, troubleshoot, clean and test products sent in by our customers. Our goal is to reduce your operating costs by extending the life of the products you purchase from Crest. We service not only our own manufactured products, but also many others. When you have a repair need, or a technical issue, contact Crest. We are here to help you! Stations Crest may be able to repair Original Equipment analog stations, call for more information. Crest has the ability to repair all Crest replacement stations found on pages 53-83. Replacement stations are notated by the following logo:

Nurse Call

4 - 84

TVs & Accessories

85 - 104

Fall Management

105 - 118

Mobility & Transfer

Date Codes

QUALITY REPLACEMENT

119 - 152

Reference the figures below to see where the date code is shown on your device.

Crest’s Repair ServicePrices

Remote Call-IR Date Code 3-digit number located on the back of your Remote Call-IR.

Crest Pillow Speaker Date Code 3-digit number located on the back of your pillow speaker.

Beds & Room Supply

153 - 192

NOTE: This product has been tested safe for use by patients undergoing oxygen therapy. Hang on

Products

Price 15.00

P/N XP441EOB600XXX2 1812 537-090

Non-Warranty Service Charge

hook (in holder) when not in use.

Assistive Devices

193 - 208

Pillow Speakers Elite Pillow Speakers Excel Pillow Speakers Slimline Pillow Speakers

50.00 50.00 50.00 35.00

www.cresthealthcare.com

Year Week 5 37 Example

Year Week 5 13 Example

Pat NO7142256 XN1801XBA927Z21N1 513 26

Remote Call-IR

Clinical Care

209 - 230

Bed Controls HD2 Bed Controls

35.00

Your Authorized Dukane® Repair ServiceProvider

Call Cords Locking Call Cords, single Locking Call Cords, double

25.00 45.00

Carts & Storage

231 - 239

Stations A few examples of reparable Crest replacement stations.

Crest is your exclusive source for Ascom-Dukane repairs! Contact Customer Service to confirm your Ascom/Dukane part is reparable by Crest’s repair team.

Security & Maintenance

Brand

Part No.

Price 30.00 40.00 45.00 30.00 50.00

240 - 269

Cornell ® Dukane ®

B-122C

9A-1405AC 3080202C 2332-23002C

Executone ®

Jeron ®

Repairs & Services

Rauland ®

BS800C

270 - 272

An evaluation fee may be applied on products not under warranty which need to be sent elsewhere for repair.

271

online: www.cresthealthcare.com | 2018 | R20