Step 1 Operations and Administration

Venues

On arrival at the venue, please check you have everything you need for each day of delivery. Should there be anything missing we can usually send things overnight as an emergency (in Europe from UK or locally in US). The venue should have been given detailed set-up arrangements including catering. Some clients provide you with room set-up and equipment lists on course confirmation. Please work with the arrangements made by our clients. In exceptional circumstances you can make additional request to ensure the learning environment is comfortable and workable. Please note any such instances on your feedback report so that we can keep our clients informed and they can reconcile if any additional charges are incurred.

Please note that some clients do not pay for alcoholic drinks for participants or faculty. Please check with us where possible and don’t assume the client will automatically pay. Primeast will support you for a valid, exceptional need. NB – when working with some large corporate clients, there may be two or more bookings running at the same time in the same venue. If your room set up is incorrectly please check that you are in the right room for your event – yes this has really happened!

www.primeast.com T: +44 (0) 1423 531083 (EMEA) | +1 609 642 8821 (USA)