The annual gathering of the most innovative minds in business and engaging academic thought leaders to further the science of service

Featuring thought-provoking insights from: A & W Food Services of Canada • Alaska Air • AlbaCon Technologies • Arizona State University • Beyond Morale • Boeing • Cast and Hue – Customer Experience Consultancy • Center for Services Leadership • The Co-operators • Coherent, Inc. • Customer Care Measurement and Consulting • Chester Elton, Founder, Bestselling Author, Speaker, The Culture Works • International Customer Service Association • ITSMA • Microsoft • Barry Schwartz, Psychologist, Author of Practical Wisdom and one of TED’s Most Popular Speakers • ServiceElements • Snow Creek Advisors LLC • Uber • W. P. Carey School of Business • and more! See wpcarey.asu.edu/cts for complete, current list. Compete Through Service Where do you discover breakthrough service methodologies? How can you better leverage revenue enhancing service models? Who speaks for the customer on your executive team? Don’t miss this once yearly event! October 25 - 27, 2017 • Hilton Scottsdale Resort & Villas • Scottsdale, AZ

For more information and to register, visit wpcarey.asu.edu/cts

Center for Services Leadership

Chairman Sponsors

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