Fall 2017 Quarterly Newsletter

THE QUARTERLY December 2017

A Stellar November at Reliant

A Message from Tarek Elsawy, MD President & CEO

With the opening of our first new site in Milford, we have reached a thrilling milestone in our Care Transformation journey. As you can see from

Headquartered in the heart of a New England city on the verge of a major renaissance and surrounded by attractive and vibrant suburban communities that are located just minutes outside of a thriving coastal metropolis. She notes that the physicians get to lead care teams where everyone works at the top of their licenses and partners in their own ways to share in the care of patients. They provide that care in modern, state-of-the- art facilities, designed to promote efficiency, communication, and service. The workforce is uncommonly engaged, earning multiple years of “top workplace” accolades. Providers and staff alike feel productive and have a satisfying sense of work/life balance. Patients consistently rank their caregivers in the 90 th %-tile or above. And this gem she has discovered leads the way in population health, providing care that exceeds national quality standards and provides unprecedented value for patients, employers, payers, and the community. Sound familiar? These are exciting times to be a patient and an employee of Reliant Medical Group. Thank you for all you do to serve our patients and each other!

the images in this newsletter, our new Milford site is a beautiful, state-of-the art medical facility equipped with new technology, modern furnishings, and a welcoming atmosphere. Within this sunlit and well-appointed setting is a new care model that promises to facilitate greater collaboration among caregivers and accommodate patients in new and more efficient ways. We will spend the next year and a half opening the doors to several more new buildings, all helping to tell the story of Reliant’s unwavering commitment to our patients and our employees. Also exciting is that once again we have received recognition from the Boston Globe as a 2017 “Top Place to Work,” securing Reliant’s place among an elite group of companies in the Commonwealth. And, of course, we have taken the next step in our process of aligning with Optum, one of the most innovative and successful healthcare companies in the country today. As you can see, the vision we conjured over two years ago of a growing and vibrant Reliant Medical Group is coming to fruition! You may recall that in one of my 2016 messages, I endeavored to illustrate what a new provider might encounter in the “future” Reliant Medical Group:


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