OMBUD COUNCIL ANNUAL REPORT 2024/25

PART B: PERFORMANCE INFORMATION

N/A N/A

Targets in future

Employment Equity plans to be more appropriately

aligned to staff complement.

N/A N/A

N/A N/A

N/A N/A

REASON FOR DEVIATION CORRECTIVE ACTION Minor percentage variances unavoidable due to small staff complement. Technical over-representation of White employees is due to Chief Ombud (Ministerial

appointment) being the only

White employee, making up 12% of staff complement.

Disability target of 2% would comprise less than one employee.

2024/25

ACTUAL ACHIEVEMENT

Four vacant positions filled.

Substantively achieved. 63% Female 37% Male

0% Disability

88% Black

12% White

Achieved. Three service providers appointed in Quarter One.

Achieved. MoU with FSCA in place and levy collection

processes between FSCA

and Ombud Council have been implemented.

Achieved. Clean audits for 2023/24 and 2024/25 confirmed.

PLANNED ANNUAL TARGETS

Four vacant positions filled.

51% Female

49% Male

2% Disability

92% Black representation

8% White representation

Three service providers appointed.

Levy collection implemented per MoU with FSCA.

Clean audit for 2023/24

confirmed. Maintain clean audit opinion.

PROGRAMME 1: ADMINISTRATION

OUTPUT

INDICATORS

1.1. Number of vacant staff positions filled.

1.2. Total staff establishment percentage achievement of

Employment Equity quarterly

targets reflects at least 51% Female and 49% Male 92% Black (including

Coloured and Indian)

representation and 8% White

1.3. Number of service providers appointed.

2.1. Levy collection process implemented.

3.1. Clean audit as per

appointed external auditor report.

(Auditor-General has opted not to audit the Ombud Council).

OUTCOMES OUTPUTS

1.1 4 Vacant positions filled (includes one carried over from 2023/24 target).

1.2 Employment Equity targets achieved.

1.3 Service providers

appointed to perform

operations previously

performed by FSCA.

2.1 Levy collection process operationalised as per Levies Acts.

3.1 Clean audit achieved for

2024/25 (to be confirmed in 2025/26).

1. Adequate capacity and

capability in place to perform statutory functions.

2. Sustainable funding is ensured.

3. Financial management

system and controls exist.

Table 4: Annual Performance Report 2024/25

35

OMBUD COUNCIL ANNUAL REPORT 2024/25