Facility Maintenance Process Maps

Reactive Maintenance Request

Facility Maintenance Customer 5210-Facility Maintenance Start

Creates request vis phone, e-mail, and in person.

Receive request and add to Spreadsheet

Perform immediate corrective action

Assess for complete repair

Within scope of work

Perform Repair or Install

High Priority

Yes

Notify Requester

No

No

Contractor Procurement Process

Close job on spreadhseet

Assess if Necessary

End

Within scope of work

Yes

Schedule Work

No

Contractor Procurement Process