2018-Navigator-Owners-Manual

SYNC™ 3

Voice command issues

Issue

Possible cause

Possible solution

Make sure that you are saying the name exactly as it appears on your phone. For example, if your contact is "Joe Wilson", say "Call Joe Wilson". If your contact name is "Mom", say "Call Mom". Make sure that your contact names do not have any special characters like *, - or +. SYNC 3 applies the phonetic pronunciation rules of the selected language to the contact names stored on your cell phone. Helpful Hint: You can select your contact manually. Press PHONE . Select the option for phonebook and then contact name. Press the soft-key option to hear it. SYNC 3 will read the contact name to you, giving you some idea of the pronunciation it is expecting.

You may not be saying the name exactly as it appears on your phonebook.

SYNC 3 does not under- stand or is calling the wrong contact when I want to make a call.

The contact name may contain special characters.

The SYNC 3 voice control system is having trouble recognizing foreign names stored on my cell phone.

You may not be saying the name exactly as it appears on your phonebook.

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Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, First Printing